Strategic Process & PMO Analyst

6AM City, LLC; Virginia (MN); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Xerox Holdings Corporation is seeking a Business Process & Project Analyst to drive operational improvements by gathering and documenting requirements to inform process improvements and technology solutions. This hybrid role blends business analysis and project management to support PMO initiatives, improve processes, and manage small to mid-sized projects.

The ideal candidate is a proactive problem-solver with strong communication and facilitation skills who can translate business needs into

Qualifications

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• 5+ years of experience in business analysis, project management, or process improvement.
• Experience gathering and analyzing requirements for small and complex projects.
• Experience supporting or managing small to mid-sized projects.
• Strong understanding of business process modeling and improvement methodologies.
• Ability to map workflows, analyze user interactions, and assess usability.
• Excellent facilitation, communication, and interpersonal skills.
• Proficiency with tools such as Microsoft Office, Visio, LucidChart, Project, JIRA, Confluence, or similar platforms.

Responsibilities

• Elicit, analyze, and document business requirements, functional specifications, and process flows.
• Conduct user-oriented discovery activities, mapping workflows and user journeys to identify friction points.
• Facilitate workshops, interviews, and sessions to validate requirements.
• Translate business needs into actionable requirements for ops and tech teams.
• Analyze current processes to identify inefficiencies and recommend improvements.
• Assess usability impacts of proposed changes and ensure user-centered processes.
• Support test planning and validation, including reviewing test plans and UAT.

Skills

Stakeholder engagement

Facilitation

Communication

Independence & collaboration

Problem solving

Business analysis

Project management

Process improvement

Education

Bachelor's degree in Business Administration, Information Systems, or a related field

Tools

Microsoft Office

Visio

LucidChart

Project

JIRA

Confluence

Job description

Xerox Holdings Corporation is seeking a Business Process & Project Analyst to drive operational improvements by gathering and documenting requirements to inform process improvements and technology solutions. This hybrid role blends business analysis and project management to support PMO initiatives, improve processes, and manage small to mid-sized projects.

The ideal candidate is a proactive problem-solver with strong communication and facilitation skills who can translate business needs into