Strategic Process Architect

Cox; Atlanta (GA); Hybrid; USD 112,000 - 186,000; Full time

Job summary

Manheim is seeking a Strategic Planning Manager for CAI Marketplace Strategy & Initiatives. The role focuses on modernizing processes through data, tooling, automation, and reporting to boost efficiency and client experience, with a hybrid Atlanta-based work model.

You will own roadmaps for process, reporting, and technology, partnering across the company to influence priorities and drive measurable improvements. Strong analytics and cross-functional collaboration are essential.

Qualifications

• Bachelor's degree in finance, accounting, business, or a related field and 6 years' experience in consulting, process improvement, operations, or financial analysis.
• Demonstrated experience leading cross-functional projects or programs in a complex, matrixed environment.
• Proven experience building business cases and cost-benefit analyses that influence executive decision-making.
• Strong process mapping and data analysis skills, including AI-driven analysis, to diagnose current-state processes, spot trends, and design future-state solutions.
• Strong presentation and communication skills, with the ability to build polished, executive-ready materials.
• Ability to manage multiple concurrent, complex initiatives and re-prioritize as business needs shift.

Responsibilities

• Map current-state, end-to-end business processes across impacted teams, identifying handoffs, dependencies, and points of friction.
• Lead data analysis to confirm where gaps or challenges exist in current processes.
• Design future-state processes that close identified gaps, using structured design methods.
• Track trends and progress as new solutions are implemented and surface what's working.
• Document current- and future-state process maps and supporting materials for both technical and executive audiences.
• Build quantified, well-supported business cases for process improvement initiatives, including cost-benefit analysis, resource requirements, and expected outcomes.
• Partner with the business, finance, and analytics to validate assumptions and pressure-test the numbers behind each recommendation.
• Own the roadmap of process, reporting, and technology improvements needed to close identified gaps.
• Conduct post-implementation reviews to assess impact against the business case, and recommend further changes based on the trends and results observed.
• Lead change and execution thoughtfully balancing speed, discipline, measurement and tolerance for risk
• Manage change through education, training, and clear communication, then follow up post-implementation to confirm adoption.

Skills

Process mapping

Data analysis

Executive communication

Cross-functional collaboration

Education

Bachelor's degree in finance, accounting, business, or a related field

Tools

Tableau

Power BI

Visio

Lucidchart

Salesforce

Genesys

Job description

Manheim is seeking a Strategic Planning Manager for CAI Marketplace Strategy & Initiatives. The role focuses on modernizing processes through data, tooling, automation, and reporting to boost efficiency and client experience, with a hybrid Atlanta-based work model.

You will own roadmaps for process, reporting, and technology, partnering across the company to influence priorities and drive measurable improvements. Strong analytics and cross-functional collaboration are essential.