Strategic Print Account Manager

YGS GROUP; York (York County); On-site; USD 50,000 - 70,000; Full time

Job summary

The YGS Group is looking for an experienced Account Manager in York, United States. This position requires strong customer service skills and a proactive approach to managing client relationships. The Account Manager will coordinate projects, expedite communications between customers and production, and ensure that all client requirements are met effectively.

Candidates should have at least 5 years of experience in the print industry, along with a bachelor's degree in Business Administration or related fields. The role demands excellent verbal and written communication skills, and familiarity with production systems.

Qualifications

• Minimum of 5 years of experience in print processes.
• Strong knowledge of customer service principles and processes.
• Demonstrated ability to build and maintain effective client relationships.

Responsibilities

• Responsible for all aspects of the order from inception to entry.
• Communicates all schedules, material, quality and delivery information.
• Seeks information from the customer that may lead to sales opportunities.

Skills

Customer service principles

Problem resolution

Time management

Project management

Strong communication skills

Attention to detail

Education

High school diploma or GED

Bachelor’s Degree in Business Administration, Marketing or Communication

Tools

Microsoft Office (Word, Excel)

EFI PACE or similar production systems

Desktop publishing tools (QuarkXPress, Photoshop)

Job description

The YGS Group is looking for an experienced Account Manager in York, United States. This position requires strong customer service skills and a proactive approach to managing client relationships. The Account Manager will coordinate projects, expedite communications between customers and production, and ensure that all client requirements are met effectively.

Candidates should have at least 5 years of experience in the print industry, along with a bachelor's degree in Business Administration or related fields. The role demands excellent verbal and written communication skills, and familiarity with production systems.