SALES ACCOUNT MANAGER

YGS GROUP; York (York County); On-site; USD 65,000 - 95,000; Full time

Job summary

The YGS Group is seeking a Sales Account Manager to manage and grow a portfolio of business-to-business clients. In this role, you will collaborate with Sales Executives and technical specialists to deliver integrated print, digital, and marketing solutions.

You will identify opportunities for account growth, build strong client relationships, and present strategic proposals. Regular local travel and a strong service mindset help ensure client success and long-term partnerships.

Qualifications

• B2B account management or consultative sales experience.
• Strong relationship-building and communication skills.
• Ability to identify opportunities for account growth through strategic conversations.
• Excellent presentation, negotiation, and organizational skills.
• Experience managing multiple client priorities while delivering exceptional service.
• Proficiency with CRM platforms such as Salesforce or similar systems.
• Working knowledge of Microsoft Office and virtual collaboration tools.
• Experience in commercial print or marketing services is a plus.

Responsibilities

• Manage and grow an assigned portfolio of business-to-business accounts.
• Build trusted relationships with key client stakeholders and decision-makers.
• Identify opportunities to expand services and introduce additional YGS solutions.
• Meet with clients to understand business objectives, marketing initiatives, and communication challenges.
• Develop strategic recommendations that create measurable value for clients.
• Prepare and present proposals, estimates, and business presentations.
• Collaborate with internal operations, estimating, production, and sales teams to deliver exceptional client experiences.
• Partner with Sales Executives to onboard new clients and ensure a seamless transition into ongoing account management.
• Maintain accurate account activity, forecasts, and opportunities within Salesforce CRM.
• Monitor market trends and proactively identify opportunities to strengthen client partnerships.
• Representing YGS at client meetings, networking events, trade shows, and industry functions.

Skills

B2B account management

Consultative sales

Relationship building

Communication skills

Opportunity identification

Presentation skills

Negotiation

CRM (Salesforce)

MS Office / virtual tools

Education

Bachelor’s degree preferred in Business/Marketing/Communications/Graphic Communications

High school diploma or equivalent

Tools

Salesforce

Microsoft Office

Virtual collaboration tools

Job description

Grow Relationships. Deliver Solutions. Expand Client Success.

At The YGS Group, we believe exceptional client relationships are built on trust, expertise, and delivering measurable results. We’re looking for a consultative Sales Account Manager who enjoys partnering with clients, identifying new opportunities, and helping organizations solve complex business communication challenges.

If you thrive on building long-term relationships, collaborating with clients, and expanding existing business while delivering outstanding service, we’d love to hear from you.

As a Sales Account Manager, you’ll serve as a trusted advisor to an established portfolio of business clients while identifying opportunities to expand their use of YGS’s integrated solutions.

Working alongside our Sales Executives and technical specialists, you’ll help clients maximize the value of our capabilities across commercial print, digital solutions, direct mail, fulfillment, signage, marketing technology, and business communications.

Your success will be measured by client satisfaction, account growth, retention, and your ability to uncover new opportunities that help clients achieve their business objectives.

What You’ll Do

• Manage and grow an assigned portfolio of business-to-business accounts.
• Build trusted relationships with key client stakeholders and decision-makers.
• Identify opportunities to expand services and introduce additional YGS solutions.
• Meet with clients to understand business objectives, marketing initiatives, and communication challenges.
• Develop strategic recommendations that create measurable value for clients.
• Prepare and present proposals, estimates, and business presentations.
• Collaborate with internal operations, estimating, production, and sales teams to deliver exceptional client experiences.
• Partner with Sales Executives to onboard new clients and ensure a seamless transition into ongoing account management.
• Maintain accurate account activity, forecasts, and opportunities within Salesforce CRM.
• Monitor market trends and proactively identify opportunities to strengthen client partnerships.
• Representing YGS at client meetings, networking events, trade shows, and industry functions.

What Makes You Successful

You’re someone who enjoys developing relationships as much as closing opportunities. You ask thoughtful questions, solve problems creatively, and consistently look for ways to help clients succeed.

You’ll be successful if you bring:

• Business-to-business account management or consultative sales experience.
• Strong relationship-building and communication skills.
• The ability to identify opportunities for account growth through strategic conversations.
• Excellent presentation, negotiation, and organizational skills.
• Experience managing multiple client priorities while delivering exceptional service.
• Proficiency with CRM platforms such as Salesforce or similar systems.
• Working knowledge of Microsoft Office and virtual collaboration tools.

Experience in one or more of the following industries is required:

• Commercial printing
• Digital print
• Direct mail
• Marketing services
• Promotional communications
• Signage
• Warehousing and fulfillment
• Business technology solutions

Education & Experience

Required

• High school diploma or equivalent.
• Experience in business-to-business account management, customer success, sales, or an equivalent combination of education, training, and experience.
• Valid driver’s license and reliable transportation.
• Experience within commercial print, marketing communications, direct mail, or related industries.
• Experience managing complex client relationships and cross-selling multiple service offerings.

Preferred

• Bachelor’s degree in business, Marketing, Communications, Graphic Communications, or a related field.

Why Join The YGS Group?

At YGS, you’ll have the opportunity to represent one of the region’s most comprehensive business communications organizations. Our integrated capabilities, including print, digital, data, fulfillment, logistics, signage, and technology solutions—allow you to deliver meaningful value that extends well beyond traditional printing.

You’ll join a collaborative, growth-focused culture where your ideas matter, your relationships make an impact, and your success is recognized.

Travel

This role includes regular local travel to client locations and occasional attendance at trade shows, conferences, networking events, and industry meetings. Occasional overnight travel may be required.

Physical & Work Requirements

This position requires regular use of computers, phones, and standard office equipment. Responsibilities include extended periods of computer work, communicating in person and virtually, traveling to client locations, and occasional lifting of materials up to 20 pounds.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Notice to All Applicants

Employment with The YGS Group is at-will.

This posting is not intended to provide an all-inclusive list of duties, rather than to provide an overview of essential functions and basic duties. Requirements, skills, and abilities included, have been determined to be the minimal standards required to successfully perform in the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.

The employment process with The YGS Group includes a pre-employment background check and post-offer physical and drug screen.

The YGS Group is a Drug‑Free Workplace.

Equal Opportunity Employer

The YGS Group is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and welcome applicants from all backgrounds. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.