Strategic Planning Director

Adelphi Group; Chicago (IL); On-site; USD 125,000 - 150,000; Full time

Job summary

BBDO in Chicago is seeking a seasoned strategic partner to drive experience and engagement strategies for clients across channels. You will translate insights into actionable plans and collaborate with creative, account and analytics teams to ensure impact.

This full-time role emphasizes storytelling, leadership in briefs and client workshops, and contributing to new business efforts within the Omnicom network.

Qualifications

• Experience connecting insight to action and turning complexity into strategic direction.
• Strong storytelling and presentation skills to bring experience strategies to life.
• Ability to collaborate across disciplines and influence without authority.
• Confident communicator with presence, clarity, and client relationship skills.
• Interest in strategy for technology-based, CRM/loyalty, B2B, government-adjacent, and retail work.
• Ability to manage multiple client projects simultaneously.

Responsibilities

• Serve as a trusted strategic partner to clients and build relationships through deep understanding of business challenges.
• Develop strategies that integrate messaging, channels, content, and touchpoints into cohesive ecosystems.
• Translate consumer insights and research into actionable experience and engagement strategies.
• Collaborate with creative, account, and analytics teams to ensure insight-driven experiences.
• Lead development of briefs, frameworks, and strategic deliverables.
• Facilitate internal brainstorms and client workshops focused on engagement and experience optimization.
• Support new business efforts and pitches.
• Partner with clients and analytics partners on research to inform strategies.

Job description

Agency:

BBDO

Job Function:

Strategy and Planning

Job Subfunction:

Account Planning and Brand Planning

Job Description:

Responsibilities:

• Serve as a trusted strategic partner to clients, building strong relationships through a deep understanding of their business and customer experience challenges
• Develop strategies that integrate messaging, channels, content, and touchpoints into cohesive engagement ecosystems
• Translate consumer insights, data, and research into actionable experience, engagement, and communication strategies
• Collaborate closely with creative, account, and analytics teams to ensure experiences are insight-driven, feasible, and inspiring
• Develop strategic POVs around customer behavior, engagement innovation, and experience design
• Leadthe development of briefs, frameworks, and strategic deliverables
• Facilitate internal brainstorms and client workshops focused on engagement, journeys, and experience optimization
• Support new business efforts and pitches
• Partner with clients & analytics partners in research initiatives, using findings to inform experience and engagement strategies

Requirements:

• Experience connecting insight to action-turning complexity into clear strategic direction
• Strong storytelling and presentation skills, with the ability to bring experience strategies to life
• Comfortable collaborating across disciplines and leading with influence rather than authority
• Confident communicator with presence, clarity, and the ability to build trust with clients and teams
• Interest in strategy as it applies to technology-based work, CRM/loyalty-based work, B2B work, government / government-adjacent focused work, retail work
• Ability to flex and balance workstreams across multiple clients and projects
  

$125,000 - $150,000

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us- we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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For US Job Seekers:

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