Strategic Physician Leader, Patient Experience

Sutter West Bay Medical Group; San Francisco (CA); On-site; USD 250,000 - 350,000; Full time

Job summary

A healthcare organization based in San Francisco is seeking a Medical Director of Patient Experience to enhance patient-centered care across its operations. This role involves leading initiatives to improve patient engagement, communication, and service excellence while working closely with clinical teams. The ideal candidate will have an MD or DO, strong leadership skills, and minimum 5 years of clinical experience. The position is a combination of administrative and clinical responsibilities, offering a dynamic environment for innovative patient care improvements.

Qualifications

• Active board certification in an applicable specialty is required.
• Minimum of 5 years of clinical practice experience.
• Demonstrated interest or experience in patient experience or quality improvement.

Responsibilities

• Provide physician leadership for patient experience strategy.
• Monitor and interpret patient experience data.
• Support development of a culture of empathy and responsiveness.

Skills

Interpersonal skills

Communication skills

Facilitation skills

Leadership in patient experience

Education

MD or DO with active board certification

Job description

A healthcare organization based in San Francisco is seeking a Medical Director of Patient Experience to enhance patient-centered care across its operations. This role involves leading initiatives to improve patient engagement, communication, and service excellence while working closely with clinical teams. The ideal candidate will have an MD or DO, strong leadership skills, and minimum 5 years of clinical experience. The position is a combination of administrative and clinical responsibilities, offering a dynamic environment for innovative patient care improvements.