Strategic Performance & Operations Executive

City of Albuquerque; Albuquerque (NM); On-site; USD 120,000 - 180,000; Full time

Job summary

The City of Albuquerque is seeking an Executive Operations Officer to serve as the CAO's principal advisor for enterprise performance management, strategic execution, and operational accountability. This role designs and manages the city's executive operating system to translate priorities into measurable outcomes across all departments.

Working closely with the Mayor, CAO, and leadership team, the position promotes data-driven decision-making, standardized governance, and continuous improvement

Qualifications

• Bachelor's degree in a relevant field and ten years of progressively responsible executive leadership experience.
• Master's degree is highly desirable.

Responsibilities

• Design, implement, and administer enterprise performance management and STAT accountability framework.
• Develop and facilitate Citywide STAT meetings and executive performance review forums.
• Establish standardized project management methodologies, templates, governance, and reporting for executive initiatives.
• Translate strategic priorities into executable work plans, objectives, indicators, milestones, and accountability structures.
• Develop dashboards, scorecards, and reports for leadership on performance and risks.
• Monitor implementation of priorities; identify delays and risks; propose corrective actions.
• Coordinate cross-departmental initiatives and ensure alignment of resources and schedules.
• Track commitments and decisions from executive meetings and ensure timely execution.
• Advise executive leadership on strategic planning, performance, process improvement, and major city initiatives.

Education

Bachelor's degree in Public Administration, Business Administration, Organizational Leadership, Public Policy, Project Management, Finance, Management, Engineering, or related field

Master's degree in Public Administration (MPA), Business Administration (MBA), Organizational Leadership, Public Policy, or related field (desirable)

Job description

The City of Albuquerque is seeking an Executive Operations Officer to serve as the CAO's principal advisor for enterprise performance management, strategic execution, and operational accountability. This role designs and manages the city's executive operating system to translate priorities into measurable outcomes across all departments.

Working closely with the Mayor, CAO, and leadership team, the position promotes data-driven decision-making, standardized governance, and continuous improvement