Strategic Partnership Manager

my7elevenhr; Enon (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

7-Eleven is seeking a Strategic Partnership Manager for its Commercial Fleet team in the United States. You will manage a diverse portfolio of fleet partner relationships and drive growth across nationwide programs.

The role focuses on growing fuel volume, expanding network utilization, and coordinating with internal teams to deliver program success. Customer-focused and highly organized candidates will excel.

Qualifications

• 3–7+ years in account management, business development or sales.
• Experience managing B2B partner relationships.
• Experience in transportation, fleet payments, or fuel retail preferred.
• Proven ability to identify growth opportunities and build relationships.
• Experience presenting performance results to customers and partners.
• Experience with Salesforce or similar CRM preferred.

Responsibilities

• Manage a portfolio of strategic fleet payment, transportation, technology, and channel partner relationships.
• Serve as primary point of contact for assigned partners and executives.
• Develop and execute account plans to grow fuel volume and network utilization.
• Conduct regular business reviews to assess performance and opportunities.
• Analyze partner data and market trends to provide actionable recommendations.
• Collaborate with cross-functional teams to implement partner initiatives.
• Support contract renewals and new partnership opportunities.

Skills

Relationship building

Stakeholder management

Analytical mindset

Communication skills

Cross-functional collaboration

Independent work

Tools

Salesforce

CRM software

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY :

The Commercial Fleet team at 7-Eleven manages a diverse portfolio of fleet payment providers, channel partners, and strategic programs designed to drive commercial fuel volume across more than 8,000 retail fueling locations nationwide. The team also supports the growth of the 7FLEET Diesel Network, serving professional drivers, transportation companies, and fleet operators throughout the United States. The Strategic Partnership Manager is responsible for managing and growing a portfolio of strategic partner relationships that contribute to the expansion and success of the Commercial Fleet programs. This role serves as the primary liaison between 7-Eleven and assigned fleet payment providers, channel partners, technology partners, and other industry stakeholders. The ideal candidate is customer-focused, highly organized, relationship-driven, and comfortable navigating a fast-paced business environment. This individual will collaborate across multiple internal and external teams to identify growth opportunities, support partner initiatives, optimize program performance, and help drive profitable fuel volume through the Commercial Fleet Programs.

KEY DUTIES AND RESPONSIBILITES :

• Manage a portfolio of strategic fleet payment, transportation, technology, and channel partner relationships.
• Serve as the primary point of contact for assigned partners, developing trusted relationships with key stakeholders and executive decisionmakers.
• Develop and execute account plans that support fuel volume growth, network utilization, partner engagement, and program expansion.
• Conduct recurring business reviews with partners to evaluate performance, review key metrics, identify opportunities, and align on future growth initiatives.
• Analyze partner performance data, fuel volume trends, program utilization, and customer activity to provide actionable recommendations.
• Act as the voice of assigned partners by communicating market feedback, competitive insights, customer needs, and growth opportunities to internal stakeholders.
• Collaborate with Operations, Marketing, Finance, Product, Technology, Customer Service, Credit, and other cross-functional teams to ensure successful execution of partner initiatives.
• Support the development, implementation, and execution of strategic programs that enhance the value proposition of the fleet portfolio.
• Identify opportunities to increase network participation, fuel gallons, share of wallet, and overall partner performance.
• Assist with contract renewals, business negotiations, program enhancements, and new partnership opportunities.
• Research and resolve partner concerns through effective coordination with internal and external business partners.
• Maintain accurate account records, sales activity, business opportunities, and partnership developments within Salesforce or similar CRM platforms.
• Monitor industry trends, competitive offerings, fleet payment innovations, and emerging technologies impacting the transportation and fuel industries.
• Represent 7-Eleven fleet programs at industry trade shows, conferences, partner meetings, and customer events.
• Support special projects and strategic business initiatives as assigned.

EDUCATION AND EXPERIENCE :

• 3-7+ years of experience in account management, business development, sales, partnership management, or related customer-facing roles.
• Experience managing B2B customer, partner, or vendor relationships.
• Experience working within transportation, trucking, fleet payments, fuel retail, logistics, financial services, or related industries preferred.
• Demonstrated success identifying growth opportunities and building long-term business relationships.
• Experience presenting business performance results and recommendations to customers, partners, and internal stakeholders.
• Experience utilizing Salesforce or similar CRM platforms preferred.

SPECIFIC KNOWLEDGE AND SKILLS :

• Strong relationship-building and stakeholder management skills.
• Excellent verbal, written, presentation, and communication skills.
• Ability to influence and collaborate across multiple teams and organizational levels.
• Strong analytical mindset with the ability to interpret business performance metrics and uncover growth opportunities.
• Effective problem-solving and decision-making capabilities.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to work independently while maintaining strong communication and collaboration across remote teams.
• Experienc