Strategic Partner Relations Lead - Remote

CrossCountry Freight Solutions Inc; Columbus (GA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k plan

Job summary

CrossCountry Freight Solutions is seeking a Partner Relations Manager to build and strengthen strategic partnerships, drive revenue growth, and lead joint sales initiatives across the partner network. This role emphasizes executive-level relationship management and proactive development of growth opportunities.

Travel approximately 10–12 days per month to strengthen relationships through face-to-face meetings, business reviews, and collaborative growth initiatives within assigned territories.

Qualifications

• 5+ years in transportation, LTL, logistics, national accounts, or business development experience.
• Proven success managing executive-level partnerships.
• Strong negotiation and consultative selling skills.
• Bachelor’s degree in Business Administration or another industry-related field required.

Responsibilities

• Develop and maintain executive-level relationships with owners, presidents, vice presidents, and senior leadership teams of assigned partner carriers and agents.
• Lead Quarterly Business Reviews (QBRs) with strategic partners focused on performance, growth opportunities, operational excellence, and future initiatives.
• Identify new partnership opportunities that expand CCFS market coverage and strengthen the transportation network.
• Negotiate commercial agreements, pricing strategies, operating expectations, and mutually beneficial growth initiatives.
• Develop annual territory business plans for assigned partners including revenue goals, growth initiatives, and strategic priorities.
• Collaborate with Sales Leadership to identify opportunities for joint customer acquisition and market expansion.
• Partner with Operations, Pricing, Customer Success, and Executive Leadership to ensure successful implementation of strategic initiatives.
• Monitor partner performance using revenue, margin, service, claims, and operational KPIs.
• Identify opportunities to improve profitability through pricing strategies, freight mix, lane optimization, and network efficiencies.
• Stay informed of competitive activity, market trends, mergers, acquisitions, and industry developments impacting partner relationships.
• Recommend strategic changes that improve network density, increase revenue, reduce operating costs, and strengthen market position.

Skills

Relationship Management

Negotiation

Executive Communication

Analytical Thinking

Business Development

Territory Planning

Education

Bachelor's degree in Business Administration

Tools

EDI connectivity

Pricing tools

Network optimization software

Transportation technology

Job description

CrossCountry Freight Solutions is seeking a Partner Relations Manager to build and strengthen strategic partnerships, drive revenue growth, and lead joint sales initiatives across the partner network. This role emphasizes executive-level relationship management and proactive development of growth opportunities.

Travel approximately 10–12 days per month to strengthen relationships through face-to-face meetings, business reviews, and collaborative growth initiatives within assigned territories.