Strategic Partner Manager

Dizzio; United States; On-site; USD 90,000 - 100,000; Full time

Job summary

Dizzion seeks a Strategic Partner Manager to manage a portfolio of partner-acquired customers and grow opportunities within the channel ecosystem.

The role blends strategic account management with channel sales support to drive retention, renewals, expansion, and partner-led pipeline across SMB to enterprise customers.

Qualifications

• 5–8+ years in account management, customer success, channel or enterprise sales within SaaS or cloud tech.
• Experience managing executive customer relationships and renewals.
• Proven track record of revenue growth, retention, and expansion with channel partners.
• Strong consultative selling and relationship-building skills.
• Comfort discussing cloud tech and translating it into business value.

Responsibilities

• Serve as the commercial point of contact for strategic channel partners and drive pipeline.
• Coordinate joint account planning, enablement, and partner-led growth initiatives.
• Own renewals, expansions, and upsell opportunities within partner-managed customers.

Skills

Account Management

Customer Success

Channel Sales

Relationship Management

Sales Forecasting

Tools

Salesforce

Job description

Dizzion is seeking a driven, relationship-focused Strategic Partner Manager (SPM) to manage and grow a portfolio of customers acquired through strategic channel partners while helping generate new business opportunities within the partner ecosystem.

This role blends strategic account management with channel sales support. The Strategic Partner Manager is responsible for driving customer retention, renewals, expansion, and customer satisfaction while partnering closely with channel partners to identify new opportunities, coordinate sales efforts, and accelerate pipeline development.

Rather than cold prospecting, this role focuses on maximizing the value of existing partner relationships through account growth, partner enablement, joint account planning, and co-selling activities.

Our customer portfolio spans SMB through enterprise organizations, with a strong concentration in the mid-market. Because our platform delivers complex cloud-based digital workspace solutions, candidates should possess technical curiosity and the ability to translate technology into measurable business outcomes.

This role carries a competitive compensation structure tied to customer retention, expansion, and partner-generated revenue growth. It is ideal for someone who enjoys both relationship management and strategic business development.

Responsibilities

Partner Relationship Management

• Serve as the commercial point of contact for assigned strategic channel partners.
• Build trusted relationships with partner sales teams, account managers, and leadership.
• Conduct regular business reviews with partners to identify pipeline opportunities and account growth strategies.
• Coordinate joint account planning and opportunity management.
• Ensure partners understand Dizzion's value proposition, positioning, and current offerings.
• Support partner enablement through ongoing communication, training, and sales collaboration.

Pipeline Development & Business Growth

• Develop qualified pipeline through assigned channel partners.
• Identify whitespace opportunities within partner-managed customers.
• Support partner-led prospecting campaigns and customer outreach.
• Participate in joint sales calls and executive customer meetings.
• Coordinate internal resources for partner opportunities.
• Assist in proposal development, pricing discussions, and contract negotiations.
• Own renewals for assigned partner-managed customers.
• Identify upsell and cross-sell opportunities throughout the customer lifecycle.
• Partner with channel organizations on expansion strategies.
• Develop growth plans that align customer objectives with partner and Dizzion priorities.
• Maintain accurate forecasts for renewals, expansions, and partner-generated pipeline.

Cross Functional Leadership

• Partner closely with Sales Engineering, Product, Customer Success, Support, Marketing, and Channel Leadership.
• Act as the internal advocate for both customers and assigned partners.
• Share competitive intelligence and market feedback gathered from partner interactions.
• Coordinate internal resources to ensure successful customer outcomes.

Requirements

What We're Looking For

• 5-8+ years of experience in Account Management, Customer Success, Channel Sales, Enterprise Sales, or Partner Management within SaaS or cloud technology.
• Experience managing executive customer relationships.
• Demonstrated success driving renewals, expansions, and revenue growth.
• Experience working with VARs, MSPs, distributors, hyperscalers, or strategic technology partners preferred.
• Strong consultative selling and relationship management skills.
• Ability to identify and develop new business opportunities through existing relationships.
• Technical curiosity and comfort discussing cloud technologies and business outcomes.
• Experience using Salesforce or similar CRM platforms.

Preferred Qualifications

• Experience with DaaS, Cloud PC, Omnissa Horizon, Azure Virtual Desktop, Citrix, AWS, Azure, EUC, or managed cloud services.
• Experience supporting channel sales organizations.
• Experience with co-selling motions and partner programs.
• Knowledge of MEDDPICC, MEDDIC, SPIN, or Challenger sales methodologies.
• Experience working in a high-growth technology company.

Compensation

Base salary $90,000-100,000 annually plus commissions (OTE $130K) Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, and alignment of market data.

Company Overview

Dizzion drives productivity by delivering secure digital workspaces for the speed of modern business, allowing teams to log in to office platforms anywhere, anytime, and get to work. We ensure that IT workspaces remain scalable, costs stay predictable, and our managed services improve efficiency and mitigate risk. Dizzion digital workspace solutions are delivered as Cloud PC, App Streaming, Multi-Session, and DaaS. Dizzion was founded in 2011. For more information, please visit Dizzion.com

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, creed, color, national origin, age, religion, disability, sex, gender identity, sexual orientation, status as a veteran, and basis of disability or any other federal, state, or local protected class. This position is full-time FLSA exempt.