Strategic Partner Management Lead

Madison-Davis, LLC; New York (NY); Sur place; USD 170 000 - 250 000; Plein temps

Résumé du poste

Madison-Davis, LLC is seeking an experienced Strategic Partner Management Lead to oversee complex vendor operations, commercial agreements, supplier performance, and financial controls in a high-volume environment.

The role requires hands-on leadership to manage offshore teams, negotiate terms, and drive improvements to vendor-management processes while collaborating with Procurement, Legal, and Cybersecurity to mitigate risks and optimize vendor value.

Qualifications

• Experience in high-volume vendor or contract management.
• Experience negotiating SOWs and Change Requests.
• Experience leading offshore operations teams.
• Ability to improve vendor-management processes and address supplier performance issues.
• Experience developing vendor scorecards and measuring performance.

Responsabilités

• Manage offshore vendor operations supporting contract reviews, renewals, and related activities.
• Negotiate vendor pricing, extensions, discounts, rate locks, and contractual modifications.
• Review and standardize Master Service Agreements, Statements of Work, and Change Requests.
• Develop performance scorecards and evaluate suppliers against service-level commitments.
• Lead competitive vendor evaluations and commercial comparisons.
• Monitor vendor budgets, spending, and forecasts in partnership with Finance.
• Oversee vendor transitions, supplier rationalization, and operational escalations.
• Collaborate with Procurement, Legal, Cybersecurity, and technology leadership on vendor agreements, risks, and operational improvements.

Connaissances

Vendor management

Contract management

Negotiation

Offshore team leadership

Performance metrics

Stakeholder engagement

Financial management

Cross-functional collaboration

Risk management

Description du poste

A leading insurance and financial services organization is seeking an experienced Strategic Partner Management Lead to oversee vendor operations, commercial agreements, supplier performance, and financial controls.

This position requires a hands‑on leader who can manage complex vendor relationships, negotiate commercial terms, oversee an offshore operational team, and implement improvements to vendor‑management processes.

Responsibilities

• Manage offshore vendor operations supporting contract reviews, renewals, and related activities.
• Negotiate vendor pricing, extensions, discounts, rate locks, and contractual modifications.
• Review and standardize Master Service Agreements, Statements of Work, and Change Requests.
• Develop performance scorecards and evaluate suppliers against service‑level commitments.
• Lead competitive vendor evaluations and commercial comparisons.
• Monitor vendor budgets, spending, and forecasts in partnership with Finance.
• Oversee vendor transitions, supplier rationalization, and operational escalations.
• Collaborate with Procurement, Legal, Cybersecurity, and technology leadership on vendor agreements, risks, and operational improvements.

Role Requirements

• Strong background in high‑volume vendor or contract management.
• Knowledge of Time and Materials, fixed‑capacity, and fixed‑price delivery models.
• Experience developing, reviewing, and negotiating SOWs and Change Requests.
• Experience leading offshore operational teams.
• Ability to improve vendor‑management processes and address supplier performance issues.
• Experience developing vendor scorecards and measuring performance.
• Strong collaboration with Procurement and Legal.
• Financial management experience involving vendor spending, budgets, and forecasts.
• Strong communication, organizational skills, and senior stakeholder engagement.

Nice to Have

• Exposure to onshore and offshore technology service delivery.
• Insurance or financial services experience.