Strategic Partner Growth Manager

CrossCountry Freight Solutions Inc; Columbus (GA); On-site; USD 75,000 - 95,000; Full time

Job summary

CrossCountry Freight Solutions is seeking a Partner Relations Manager to develop and strengthen strategic partnerships, drive revenue growth, and expand market presence across the assigned territory. You will lead executive-level engagements and operate with a focus on long-term business success.

This role requires travel and collaboration with senior leaders, sales, and operations to implement strategic initiatives and optimize the transportation network.

Qualifications

• 5+ years of transportation, LTL, logistics, national accounts, or business development experience.
• Proven success managing executive-level customer or partner relationships.
• Strong negotiation and consultative selling skills.
• Experience developing strategic account growth plans.
• Excellent presentation and executive communication skills.
• Strong analytical and financial acumen.
• Ability to influence without direct authority across multiple departments.
• Self-motivated with demonstrated ability to achieve aggressive revenue goals.
• Willingness to travel up to 40-50% throughout assigned territory.
• Bachelor's degree in Business Administration or related field.

Responsibilities

• Develop and maintain executive-level relationships with owners, presidents, vice presidents, and senior leadership teams of assigned partner carriers and agents.
• Own a portfolio of strategic partner relationships with accountability for revenue growth, profitability, and long-term business development.
• Conduct regular in-person partner visits throughout assigned territories (approximately 10-12 travel days per month).
• Lead Quarterly Business Reviews (QBRs) with strategic partners focused on performance, growth opportunities, operational excellence, and future initiatives.
• Identify new partnership opportunities that expand CCFS market coverage and strengthen the transportation network.
• Negotiate commercial agreements, pricing strategies, operating expectations, and mutually beneficial growth initiatives.
• Develop annual territory business plans for assigned partners including revenue goals, growth initiatives, and strategic priorities.
• Collaborate with Sales Leadership to identify opportunities for joint customer acquisition and market expansion.
• Partner with Operations, Pricing, Customer Success, and Executive Leadership to ensure successful implementation of strategic initiatives.
• Monitor partner performance using revenue, margin, service, claims, and operational KPIs.
• Identify opportunities to improve profitability through pricing strategies, freight mix, lane optimization, and network efficiencies.
• Stay informed of competitive activity, market trends, mergers, acquisitions, and industry developments impacting partner relationships.
• Recommend strategic changes that improve network density, increase revenue, reduce operating costs, and strengthen market position.

Skills

Transportation experience

Executive relationships

Negotiation

Consultative selling

Account growth planning

Presentation skills

Analytical skills

Influence without authority

Self-motivation

Willingness to travel

Education

Bachelor's degree in Business Administration or related field

Job description

CrossCountry Freight Solutions is seeking a Partner Relations Manager to develop and strengthen strategic partnerships, drive revenue growth, and expand market presence across the assigned territory. You will lead executive-level engagements and operate with a focus on long-term business success.

This role requires travel and collaboration with senior leaders, sales, and operations to implement strategic initiatives and optimize the transportation network.