Strategic Operations Project Lead for Guest Experience

Disney Experiences; Celebration (FL); On-site; USD 100,000 - 134,000; Full time

Benefits offered by this job

Health benefits

Savings benefits

Educational opportunities

Special extras

Job summary

Disney Experiences seeks a Business Operations Strategy Project Manager in Celebration, FL, to act as a strategic operations integrator across Disney Cruise Line and Adventures & Expeditions. You will lead end-to-end project delivery, align requirements with guest and cast experiences, and partner across disciplines to drive execution from development through sustainment.

The role reports to the Manager Business Operations Strategy & Analytics and is an on-site position in Celebration, FL,

Qualifications

• Bachelor’s degree in Business Administration, Organizational Development, Project Management, Communications, or related field.
• Experience leading cross-functional projects and programs.
• Strong executive communication, content development, and senior leadership influence.
• Ability to build business cases and frame operational improvements for ROI and feasibility.

Responsibilities

• Lead end-to-end integration of operational requirements across multi-disciplinary projects.
• Manage multiple complex initiatives with alignment on scope, schedule, budget, and readiness.
• Act as liaison across Operations and key partners (Commercial, Technology & Digital, Finance, Legal).
• Develop strategic business cases and framed improvement opportunities for executives.
• Translate requirements into actionable plans and maintain project documentation.

Skills

Project management

Cross-functional coordination

Executive communication

Data-driven decisions

Stakeholder management

Attention to detail

Problem solving

Education

Bachelor’s degree in Business or related field

Master’s degree (preferred)

PMP / CAPM / Change Management certs (preferred)

Tools

Jira

Miro

Smartsheet

Job description

Disney Experiences seeks a Business Operations Strategy Project Manager in Celebration, FL, to act as a strategic operations integrator across Disney Cruise Line and Adventures & Expeditions. You will lead end-to-end project delivery, align requirements with guest and cast experiences, and partner across disciplines to drive execution from development through sustainment.

The role reports to the Manager Business Operations Strategy & Analytics and is an on-site position in Celebration, FL,