Strategic Operations Program Manager

Apple; Cupertino (CA); On-site; USD 107,000 - 202,000; Full time

Job summary

Apple is looking for a Strategic Operations Program Manager based in Cupertino, California. In this role, you will drive operational excellence within the Discovery and Legal Operations team, leading programs that enhance workflow and improve efficiency. The ideal candidate will have significant experience in legal operations and a strong passion for using technology to propel business strategies. You'll work collaboratively with a dynamic team to protect Apple's interests and innovate within the legal sector.

Benefits

Comprehensive medical and dental coverage

Employee stock purchase plan

Reimbursement for educational expenses

Discretionary bonuses

Discounted products and free services

Qualifications

• 3+ years of experience in discovery management in legal settings.
• Familiarity with discovery tools and project management.
• Proven track record in leading complex discovery projects.

Responsibilities

• Design and execute operational strategies for Discovery and Legal Operations.
• Lead programs to improve policies and procedures.
• Manage financial operations and vendor relationships.

Skills

Operational skills

Communication skills

Analytical skills

Negotiation skills

Education

Bachelor's Degree or equivalent experience

Tools

Discovery tools

Project management tools

Database management

Job description

Strategic Operations Program Manager

**Cupertino, California, United States**

**Corporate Functions**

**Summary**

Posted: **Dec 17, 2024**

Role Number: **200583188**

Do you love taking on big challenges without precedent? Do you possess a deep knowledge of the legal industry and a passion for innovation? As a part of our discovery & operations team, youʼll help provide legal support for all our products and businesses. Working for a company that invents entire categories and industries means youʼll be challenged to creatively apply your deep operational expertise to rare and often unexplored aspects of the legal industry.

We are looking for a Strategic Operations Program Manager with great operational and communication skills and a demonstrated ability to drive complex operational strategy and lead programmatic solutions. The ideal candidate is a self-starter who has significant experience in discovery technology and operational execution. This role requires a person with highly efficient operational skills and the ability to strategically design, launch and continually pressure test diverse operations - from technical support to workflow definition to stakeholder support.

**Description**

As a Strategic Operations Program Manager, you will be responsible for designing and driving execution for key Discovery and Legal Operations programs. This role will drive operational excellence and efficiency by leading strategic initiatives that support the teamʼs mission. You will operate as part of a supportive and fun team of program managers, technical specialists, lawyers, legal specialists and support staff who work closely together to protect Apple's interests.
The programs you design and lead will enable the Discovery and Legal Operations team to establish and refine policies and procedures, improving operations and allowing the team to scale for the future. Key programs may include:
- Discovery technology enablement and optimization - Metrics, reporting and insights
- Process and workflow improvement
- Vendor management
- Financial management - Change management - Incident management

**Minimum Qualifications**

+ 3+ years of in-house, law firm or vendor discovery experience, including significant experience leading complex discovery project or program management in litigations and investigations

+ Strong technology interest and aptitude, including familiarity with common discovery tools, project management tools and database management

+ Excellent operational, communication, analytical, organization, and negotiation skills are essential

**Preferred Qualifications**

+ Meaningful in-house or equivalent experience and experience managing discovery in litigation and regulatory investigations in a corporate setting

+ Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner

+ Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk

+ Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others

**Pay & Benefits**

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,300 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.