Strategic Operations Manager - Logistics & Team Leadership

Penske Logistics; Easton (Northampton County); On-site; USD 70,000 - 95,000; Full time

Job summary

Penske Logistics in Easton, PA, seeks an Operations Manager to lead drivers and support staff in a dynamic logistics operation. You will supervise teams, drive customer performance, and align with the site financial plan while maintaining an incident-free safety culture.

The role focuses on people, operations, finance, safety, and growth, requiring strong leadership, strategic thinking, and the ability to translate plans into execution across multiple functions.

Qualifications

• 4 - 6 years related functional experience.
• 3+ years managerial or supervisory experience with DOT regulated positions required
• High School degree or equivalent required
• Bachelor's Degree preferred
• Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required
• Must have ability to connect and build rapport with associates and external customers at all levels
• Must have ability to work efficiently with time management and organizational skills with follow-up and follow through

Responsibilities

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
• Recruit, hire, train, develop and retain quality associates
• Establish and sustain effective two-way communication that informs and motivates as well as recognizes excellence among team members
• Establish and sustain strong and effective relationships with associates, the customer, and supporting departments
• Meet or exceed all customer key performance metrics and objectives
• Interact daily with local customer to ensure existing and emerging customer needs are understood
• Lead team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading
• Collaborate with other Penske sites to share best practices, leverage resources/assets
• Develop and execute annual financial and operating plan
• Lead the operation with integrity to meet or exceed the Business Plan targets
• Identify issues with the operating metrics and P&L and make required adjustments in a timely manner
• Ensure customer billings and associate payroll are prepared timely and accurate, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
• Lead a culture of safety through personal example
• Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency
• Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place
• Proactively identify and correct unsafe conditions, work processes, and behaviors
• Ensure compliance with all applicable regulatory agencies, company policies and procedures
• Coach through safety observations

Skills

Leadership

Communication

People management

Time management

Decision making

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

Penske Logistics in Easton, PA, seeks an Operations Manager to lead drivers and support staff in a dynamic logistics operation. You will supervise teams, drive customer performance, and align with the site financial plan while maintaining an incident-free safety culture.

The role focuses on people, operations, finance, safety, and growth, requiring strong leadership, strategic thinking, and the ability to translate plans into execution across multiple functions.