Strategic Operations Manager

Clutch Canada; Oakland (CA); Hybrid; USD 128,000 - 135,000; Full time

Benefits offered by this job

Generous PTO Policy

12 Paid Holidays

Volunteer Time Off

Paid Parental Leave

401k Program

Wellness subsidies

Job summary

Roofstock is seeking a Business Operations Manager to bridge strategy, finance, product, and operations. This role centers on translating strategic and financial plans into clear operational targets, driving execution, and delivering visibility into performance across Finance, Product, Engineering, and Operations.

The team acts as generalist problem-solvers supporting the software development lifecycle, financial planning, market performance, and operational improvement.

Qualifications

• 5+ years of experience in business operations, strategy and operations, management consulting, finance, or a similar analytical and execution-focused role.
• Experience leading cross-functional initiatives with measurable business impact.
• Strong written and verbal communication skills, including the ability to influence without direct authority.

Responsibilities

• Translate company-level and functional financial plans into actionable operational targets and success metrics.
• Support annual and quarterly planning processes by connecting strategy, budgets, and execution plans.
• Build business cases, analyses, and recommendations to support leadership decision-making.
• Lead and manage complex, cross-functional initiatives from discovery through execution and measurement.
• Partner with Product and Engineering on initiative discovery, rollout planning, and post-launch impact analysis.
• Support prioritization decisions by balancing strategic goals, operational capacity, and financial outcomes.
• Develop, track, and report KPIs to monitor performance against plan and surface risks or opportunities early.

Skills

Business operations

Strategy & ops

Cross-functional leadership

Analytical thinking

Ownership mindset

Job description

Roofstock is seeking a Business Operations Manager to bridge strategy, finance, product, and operations. This role centers on translating strategic and financial plans into clear operational targets, driving execution, and delivering visibility into performance across Finance, Product, Engineering, and Operations.

The team acts as generalist problem-solvers supporting the software development lifecycle, financial planning, market performance, and operational improvement.