Strategic Operations Lead for Engineering Support

Brooksource; Richmond (VA); On-site; USD 62,000 - 90,000; Full time

Job summary

Brooksource is seeking a Business Process Analyst (Chief of Staff) to serve as right hand to the Manager of ET Operations Engineering Support, coordinating activities across four engineering and operational support teams. This role blends strategic work with hands-on administration and requires an individual who thrives in a fast-paced, changing environment.

You’ll prepare executive materials, coordinate schedules and agendas, track commitments and action items, and improve processes to keep

Qualifications

• Bachelor's degree in Business, Communications, Public Administration, Organizational Leadership, Engineering, or a related field.
• 5+ years of professional experience in business operations, business analysis, consulting, organizational effectiveness, program support, or a related discipline.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated ability to manage multiple priorities and adapt to changing organizational needs.
• Strong organizational, analytical, and problem-solving abilities.
• Sound judgment and the ability to manage sensitive or confidential information.
• Independent and proactive, with the confidence to challenge leadership when needed.
• Comfortable thriving in ambiguity and bringing structure to loosely defined initiatives.

Responsibilities

• Partner closely with the Manager of ET Operations Engineering Support on organizational priorities, planning, and day-to-day operations.
• Coordinate meetings, agendas, action items, communications, and leadership presentation materials.
• Improve visibility into organizational priorities, commitments, risks, and dependencies.
• Partner with each of the four team PMs to surface risks and challenges, and turn what you learn into actionable intel for leadership.
• Own org level program management: preparing team all hands, setting operating cadences, and driving goal alignment across teams.
• Support business processes spanning travel, vendor activity, workforce planning, and financial management, including capital budgets, O&M spend, budget variance, and project cost tracking.
• Facilitate coordination across teams with differing responsibilities, priorities, and levels of maturity.
• Research issues, gather information, and develop recommendations to support leadership decision-making.
• Help establish and improve processes that increase efficiency, accountability, and consistency.
• Work primarily in SAP and Excel, with a custom SharePoint/OpenShift tracking tool currently being rolled out.
• Support special projects and emerging business needs as organizational priorities evolve.

Skills

Excellent communication

Multi-tasking

Organizational skills

Analytical thinking

Problem solving

Confidential information handling

Independent and proactive

Ambiguity tolerance

Education

Bachelor's degree in Business, Communications, Public Administration, Organizational Leadership, Engineering, or a related field

Tools

SAP

Excel

SharePoint

OpenShift

Job description

Brooksource is seeking a Business Process Analyst (Chief of Staff) to serve as right hand to the Manager of ET Operations Engineering Support, coordinating activities across four engineering and operational support teams. This role blends strategic work with hands-on administration and requires an individual who thrives in a fast-paced, changing environment.

You’ll prepare executive materials, coordinate schedules and agendas, track commitments and action items, and improve processes to keep