Strategic Operations Lead, AI-Driven Convenience

DoorDash, Inc.; Washington (District of Columbia); Hybrid; USD 105,000 - 155,000; Full time

Job summary

DoorDash is seeking to scale the strategic vision for Convenience Operations, one of its largest verticals. You will join a high‑performing team focused on continuous improvement across the daily ecosystem and ensure orders reach customers with speed and accuracy.

You’ll shape operational strategies, use AI to automate workflows, and partner with product, engineering and finance to drive measurable outcomes while operating in a hybrid model with occasional in‑person collaboration.

Qualifications

• 4‑6+ years of experience in analytical, cross‑functional roles.
• Owner mindset with willingness to own outcomes, good and bad.
• Entrepreneurial mindset with bias for action and building from the ground up.
• Strong analytical thinking and data‑driven decision making (SQL, Excel).
• Ability to translate complex problems into actionable plans from first principles.
• Comfort operating at both 10,000 ft and detailed level; thrives in ambiguity.
• Completed Bachelor’s Degree; MBA a plus.

Responsibilities

• Architect the fulfillment strategy for the convenience network to maximize efficiency.
• Drive enterprise inventory precision with cross‑functional initiatives for real‑time data syncs.
• Own the operational roadmap with long‑term vision and key metrics for quality and speed.
• Collaborate with cross‑functional teams (growth, quality, finance, product, engineering) to launch initiatives.

Skills

Analytical thinking

Owner mindset

Entrepreneurial spirit

Strategic thinking

Adaptability

Education

Bachelor’s Degree

Tools

Excel

SQL

AI tools

Job description

DoorDash is seeking to scale the strategic vision for Convenience Operations, one of its largest verticals. You will join a high‑performing team focused on continuous improvement across the daily ecosystem and ensure orders reach customers with speed and accuracy.

You’ll shape operational strategies, use AI to automate workflows, and partner with product, engineering and finance to drive measurable outcomes while operating in a hybrid model with occasional in‑person collaboration.