Strategic Operations Director

RiseMe; California (MO); On-site; USD 176,000 - 306,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Savings plan

Holidays & PTO

Job summary

Northrop Grumman is seeking a Director of Business Operations to oversee day-to-day operations, drive excellence, and align people, processes, and systems with goals. This role leads cross-functional teams, optimizes workflows, manages budgets, and pursues continuous improvement to enhance quality, efficiency, and customer satisfaction.

The position requires a Bachelor’s degree (and MBA preferred), 10+ years in operations/program management, and ability to obtain TS/SCI clearance.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field required.
• 10+ years of progressive experience in operations, program management, or related roles.
• 3–5+ years in a leadership position managing teams and budgets.
• Demonstrated success in driving process improvement and operational efficiency.
• Ability to travel up to 25% and obtain/maintain U.S. security clearance.

Responsibilities

• Develop and execute operational strategies that support the organization’s short and long term objectives.
• Translate strategic goals into operational plans with clear priorities, metrics, and timelines.
• Monitor operational performance and recommend adjustments to meet or exceed targets.
• Analyze existing processes, identify bottlenecks, and implement improvements to increase productivity and reduce cost.
• Establish and maintain SOPs and best practices across departments.
• Lead continuous improvement initiatives (e.g., Lean, Six Sigma) to drive operational excellence.
• Lead, mentor, and develop managers and staff within the operations function.
• Set performance expectations, conduct regular reviews, and create development plans.
• Foster a culture of accountability, collaboration, and high performance.
• Develop and manage operational budgets; monitor expenses against plan, to include NCTA and department budgets.
• Optimize allocation of resources to maximize ROI.
• Partner with Finance to forecast operational needs and support planning cycles.
• Work closely with departments such as Business management, HR, Engineering, and Supply Chain to secure required resources for Future Concepts programs.
• Serve as a key point of contact between executive leadership and operational teams.
• Lead and/or support cross functional projects and initiatives.
• Define and track KPIs to measure operational effectiveness.
• Prepare and present regular operational reports and insights to senior leadership.

Skills

Leadership

Analytical skills

Process design

Financial acumen

Communication

Organization

Data tools

Travel

Security clearance

Education

Bachelor's degree in Business Admin./Operations/Engineering

Master’s degree (MBA or related)

Tools

ERP/CRM systems

Job description

Northrop Grumman is seeking a Director of Business Operations to oversee day-to-day operations, drive excellence, and align people, processes, and systems with goals. This role leads cross-functional teams, optimizes workflows, manages budgets, and pursues continuous improvement to enhance quality, efficiency, and customer satisfaction.

The position requires a Bachelor’s degree (and MBA preferred), 10+ years in operations/program management, and ability to obtain TS/SCI clearance.