Strategic OMS TPM: KPI-Driven Platform Value

TechDigital Group

Woonsocket (RI)

On-site

USD 140,000 - 190,000

Full time

14 days+

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Job summary

TechDigital Group seeks an OMS Technical Program Manager to drive strategic visibility and business value realization for Order Management, Fulfillment, and Delivery platforms. You will partner with engineering, product, and business teams to define KPIs and translate complex initiatives into executive narratives.

The role will develop leadership dashboards and value reports, align stakeholders across functions, and support roadmap planning to position platforms for measurable impact.

Qualifications

10+ years in Technical Program Management or related roles.
Experience with OMS, order fulfillment, inventory, and delivery platforms.
Strong communication, stakeholder management, and storytelling skills.
Proven ability to connect technology investments to business outcomes.

Responsibilities

Define and track KPIs for OMS, fulfillment, and omnichannel initiatives.
Translate platform capabilities into measurable business outcomes and executive communications.
Develop leadership presentations, dashboards, and value realization reports.
Drive alignment across engineering, product, operations, and business stakeholders.
Support roadmap planning and strategic platform positioning.

Skills

Technical program management

Executive storytelling

Stakeholder management

Strategic planning

Business value realization

Tools

Sterling OMS

Manhattan OMS

Fluent Commerce

Salesforce OMS

SAP OMS

Job description

The role will develop leadership dashboards and value reports, align stakeholders across functions, and support roadmap planning to position platforms for measurable impact.

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