Strategic Office & Operations Manager — San Francisco

Apollo.io; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote & in-person roles

Flexible time off

Competitive pay

Office and learning stipend

Global healthcare coverage

Mental health and coaching support

Job summary

Apollo.io is opening a new office in San Francisco and seeks an Office Manager to own day-to-day operations, from front-of-house hospitality to vendor coordination and onboarding logistics. Reporting to the Chief of Staff, you will set the tone for visitors and new hires.

You’ll partner with the Chief of Staff, IT, and People Team to keep operations smooth, manage space planning, safety procedures, and events, and ensure the office reflects Apollo's brand while scaling with the team.

Qualifications

• The ideal candidate is proactive, detail oriented, and genuinely enjoys creating a great workplace experience.

Responsibilities

• Support the day-to-day operations of the office environment to ensure it remains safe, welcoming, and productive.
• Collaborate with the Chief of Staff to implement office policies, coordinate logistics, and support company initiatives.
• Coordinate with building management and approved vendors, including maintenance, cleaning, snacks, and supplies, under guidance from the Chief of Staff.
• Maintain inventory of office supplies and oversee restocking of all common areas.
• Report and follow up on facility maintenance issues, obtaining invoices or quotes per policy.
• Coordinate vendors and contractors end to end: schedule work, follow through, and address issues proactively.
• Greet visitors and ensure a smooth check-in experience reflecting Apollo's brand and hospitality standards.
• Manage badge and access administration, including visitor access, card deactivation, and monthly review of active cards.
• Own onsite onboarding activities and office onboarding logistics in collaboration with IT and People Ops.
• Help coordinate in-office events and team gatherings with direction from the Chief of Staff.
• Maintain organization and daily presentation of communal spaces like kitchens, conference rooms, and shared desks.
• Assist in safety procedures and coordinate office readiness, including fire drills and ergonomic checks.
• Ensure signage, office protocols, and emergency materials are kept up to date.
• Act as a point of contact during minor incidents or office disruptions, escalating as needed.

Skills

Vendor management

Office operations

Hospitality

Onboarding

Facilities coordination

Safety procedures

Space planning

Event coordination

Communication

Tools

Google Workspace

Slack

Calendar management software

Ticketing systems

Job description

Apollo.io is opening a new office in San Francisco and seeks an Office Manager to own day-to-day operations, from front-of-house hospitality to vendor coordination and onboarding logistics. Reporting to the Chief of Staff, you will set the tone for visitors and new hires.

You’ll partner with the Chief of Staff, IT, and People Team to keep operations smooth, manage space planning, safety procedures, and events, and ensure the office reflects Apollo's brand while scaling with the team.