Strategic Network Programs Leader

RITTER COMMUNICATIONS HOLDINGS, LLC; Jonesboro (AR); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with company match

Flexible spending accounts

Tuition reimbursement

Paid leave

Gym membership

Company discounts

Job summary

Ritter Communications in Jonesboro, AR is seeking a Senior Program Manager to coordinate strategic Network Technology initiatives spanning Network Engineering, Operations, and infrastructure modernization.

You will lead cross-functional governance, develop integrated schedules, manage risks, and deliver executive updates while partnering with multiple departments to align priorities and outcomes.

Qualifications

• Bachelor's degree in Business, Engineering, Telecommunications, IT, Project Management, or related field.
• 7+ years of project, program, operations, engineering, or related leadership experience.
• Experience coordinating large, cross-functional initiatives with multiple stakeholders.
• Experience developing executive reporting, governance processes, dashboards, and controls.
• Experience in matrixed organizations with shared delivery responsibility.
• PMP certification preferred; telecommunications/network tech experience strongly preferred.

Responsibilities

• Coordinate strategic Network Technology initiatives involving multiple teams, departments, and vendors.
• Develop and maintain integrated schedules combining deliverables and milestones across functions.
• Facilitate governance processes: steering committees, reviews, updates, decisions, and issue escalation.
• Consolidate information into executive dashboards, scorecards, and status updates.
• Monitor program health, dependencies, resource conflicts, and risks; manage delivery challenges.
• Partner with Engineering, Operations, IT, Finance, Product, Construction and others to align priorities.
• Facilitate communication across stakeholders to keep teams informed, aligned, and accountable.
• Track actions, decisions, assumptions, risks, and issues; ensure resolution.
• Support planning activities: charters, governance structures, comms plans, risk registers.
• Provide leadership visibility into performance, milestones, risks, dependencies, and decisions.
• Identify improvements in governance, reporting consistency, and delivery effectiveness.
• Conduct project closeouts, lessons learned, and post-implementation reviews.
• Travel as required to project sites, vendor locations, and facilities.

Skills

Cross-functional coordination

Executive reporting

Stakeholder management

Communication skills

Leadership without direct authority

Analytical thinking

Risk management

Education

Bachelor's degree in related field

PMP certification preferred

Tools

Microsoft Project

Microsoft Office Suite

Power BI

Smartsheet

Visio

Job description

Ritter Communications in Jonesboro, AR is seeking a Senior Program Manager to coordinate strategic Network Technology initiatives spanning Network Engineering, Operations, and infrastructure modernization.

You will lead cross-functional governance, develop integrated schedules, manage risks, and deliver executive updates while partnering with multiple departments to align priorities and outcomes.