Strategic Leader, Intelligent Operations & Observability

Medium; Chicago (IL); On-site; USD 235,000 - 265,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Job summary

Medium is seeking an experienced Principal in Chicago to lead their Intelligent Operations Advisory practice. This role involves providing strategic guidance to clients, building relationships, and managing large-scale consulting engagements. Ideal candidates will possess 15+ years of experience, strong leadership skills, and expertise in observability and automation. The position offers a competitive salary of $235,000 - $265,000 and a comprehensive benefits package including medical insurance, 401(k), and paid leave.

Qualifications

• 15+ years of experience in management or technology consulting.
• Strong understanding of the ServiceNow ecosystem and observability markets.
• Proven leadership abilities and exceptional communication skills.

Responsibilities

• Provide strategic leadership and guidance to clients.
• Build and maintain strong relationships with key clients.
• Conduct in-depth analysis and evaluation of client operations.

Skills

Strategic leadership

Client relationship management

Observability platform knowledge

Automation capabilities

Analytical skills

Business development

Communication skills

Education

Bachelor's or Master's degree

Tools

Dynatrace

DataDog

LogicMonitor

Splunk

Ansible

Job description

Medium is seeking an experienced Principal in Chicago to lead their Intelligent Operations Advisory practice. This role involves providing strategic guidance to clients, building relationships, and managing large-scale consulting engagements. Ideal candidates will possess 15+ years of experience, strong leadership skills, and expertise in observability and automation. The position offers a competitive salary of $235,000 - $265,000 and a comprehensive benefits package including medical insurance, 401(k), and paid leave.