Strategic Lab Services Program Lead

Agilent Technologies; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Agilent Technologies is seeking a Senior Project Manager to oversee enterprise laboratory-wide service programs at designated customer sites. You will collaborate with the Enterprise Sales team to develop services, design and implement enterprise-level support programs, and lead the delivery of large, integrated solutions often involving cross-functional and multi-vendor efforts.

The role requires defining program plans and budgets, coordinating internal and external teams, managing costs, and

Qualifications

• Bachelor or Masters in Chemical Engineering, Chemistry or equivalent.
• 5–7 years of lab instrumentation support or sales experience.
• MBA is an asset.
• Ability to manage lab instrument service business (process & financial).
• Strong customer focus with a customer-first mindset.
• PMP certification is an asset.
• Excellent written and verbal communication skills.
• Experience in pricing and managing complex service programs.

Responsibilities

• Assists external customer in defining and implementing complex integrated solutions.
• Builds and maintains client relationships.
• Accountable for thorough risk assessment of the overall program/project.
• Coordinates internal and external project team members’ contribution.
• Responsible for costing of customized solutions within budgets.
• Has profit and loss responsibility.
• Lead Customer physical inventory and asset tagging activities.
• Provide cross-functional team leadership in line with Agilent policies.

Skills

Project management

Client relationships

Budgeting

Cross-functional lead

Education

Bachelor/Master in Chemical Engineering or Chemistry

Job description

Agilent Technologies is seeking a Senior Project Manager to oversee enterprise laboratory-wide service programs at designated customer sites. You will collaborate with the Enterprise Sales team to develop services, design and implement enterprise-level support programs, and lead the delivery of large, integrated solutions often involving cross-functional and multi-vendor efforts.

The role requires defining program plans and budgets, coordinating internal and external teams, managing costs, and