Strategic Key Account Lead — Contract Furniture (Remote)

Staples, Inc.; Texas; Hybrid; USD 74,000 - 101,000; Full time

Benefits offered by this job

Competitive pay with weekly draw

High earnings potential (>$250k) in a

Flexible PTO (22 days) and 7 holidays

Online discounts and 401(k) match

Job summary

Staples Furniture, a nationwide provider of contract furniture solutions, seeks an experienced professional to manage strategic accounts across regional, super-regional, and national footprints. The role involves closing deals, visiting client sites, and leading cross-functional collaboration to drive growth.

You will coordinate with support teams, communicate with C-level executives, and develop value-added solutions to address account needs.

Qualifications

• High school diploma or GED required.
• Associate degree or some undergraduate education preferred.
• Minimum 4 years of B2B selling experience with Contract Furniture.
• Excellent customer service and interpersonal skills.
• Computer literate and proficient in MS Office.
• Prior experience in the office furniture industry or general knowledge of systems furniture preferred.
• Advanced verbal and written communication skills.

Responsibilities

• Manage strategic accounts with regional, super-regional, and national footprints, ensuring exceptional service and growth.
• Lead weekly Customer Ownership Team calls to collaborate with support team members and address client needs.
• Visit customer locations to close furniture deals and introduce new products and service solutions.
• Identify and resolve account support weaknesses by developing value-added solutions with internal teams.
• Coordinate responses to high-priority account manager requests, including required site visits.
• Facilitate administrative work through Customer Success Consultants to maximize selling time.
• Communicate effectively with C-level executives, vendor partners, and internal customers.
• Develop and execute growth strategies for complex and high-touch accounts.

Skills

Account management

Communication

Interpersonal skills

Math skills

Self-motivation

Education

High school diploma or GED

Associate degree or some undergraduate education preferred

Tools

MS Office

Job description

Staples Furniture, a nationwide provider of contract furniture solutions, seeks an experienced professional to manage strategic accounts across regional, super-regional, and national footprints. The role involves closing deals, visiting client sites, and leading cross-functional collaboration to drive growth.

You will coordinate with support teams, communicate with C-level executives, and develop value-added solutions to address account needs.