Strategic IT Account Manager: Cybersecurity & Compliance

jobr.pro; Firestone (CO); On-site; USD 80,000 - 100,000; Full time

Job summary

Lyra Technology Group is seeking a Senior Account Manager in Firestone, CO. This role serves as the strategic owner for client relationships, blending executive client management with strong operational oversight.

The ideal candidate has a Bachelor’s Degree in IT/Cybersecurity and over 4 years of experience in account management and client success. Responsibilities include budgeting, cybersecurity oversight, and leading automation initiatives. A proactive mindset is essential for this position.

Qualifications

• 4+ years of experience in client success or account management with management experience.
• Familiarity with IT services or MSP environments is preferred.
• Ability to communicate cybersecurity strategies to executive leadership.
• Confidence in conducting client meetings and leading upsell conversations.

Responsibilities

• Serve as primary strategic advisor for client accounts.
• Work with SOC/security team to review client security posture.
• Maintain accountability for overall customer experience.
• Lead automation and operational efficiency initiatives.

Skills

Client relationship management

Cybersecurity knowledge

Technical communication

Operational oversight

Budgeting and planning

Education

Bachelor's Degree in IT/Cybersecurity

Job description

Lyra Technology Group is seeking a Senior Account Manager in Firestone, CO. This role serves as the strategic owner for client relationships, blending executive client management with strong operational oversight.

The ideal candidate has a Bachelor’s Degree in IT/Cybersecurity and over 4 years of experience in account management and client success. Responsibilities include budgeting, cybersecurity oversight, and leading automation initiatives. A proactive mindset is essential for this position.