Strategic Internal Communications Manager

Second Harvest Heartland; Brooklyn Park (MN); On-site; USD 70,000 - 80,000; Full time

Job summary

Second Harvest Heartland is seeking an experienced Internal Communications Manager to lead strategic communications across teams in a fast-paced nonprofit environment in Brooklyn Park, MN. You will connect employees to the mission, support the Employee Experience, and partner with the People Office on change management.

Responsibilities include managing internal content, editorials, newsletters, intranet, and events; developing messages for executive leadership; and ensuring brand guidelines and

Qualifications

• Six to eight years of experience in relevant communications roles.
• Superb written, verbal, and interpersonal communication skills.
• Experience producing high-quality, effective communications materials.
• Experience managing multiple projects with multiple stakeholders.
• Ability to work with flexibility, efficiency, and enthusiasm in a fast-paced environment.
• Demonstrated customer service skills to support employees and partners.
• Ability to manage timelines and deadlines.
• Experience with Microsoft SharePoint.

Responsibilities

• Establish yourself as a trusted advisor with SHH Leadership and Management teams, sharing communications expertise to support priorities.
• Build the strategy for, execute and monitor progress of the internal communications plan on an annual and ongoing basis.
• Build internal communications capabilities by exploring, testing and recommending new approaches and channels.
• Support Senior Leadership Team with thought leadership platforms, identifying opportunities internally and externally.
• Maintain regular cadence of internal communications to inform employees through multiple channels with focus on measurement.
• Serve as primary HR communications contact for messages across the organization and external audiences.
• Oversee internal editorial content plan, including writing, editing, approvals for channels like Intranet, Weekly News Digest, All-Team Meetings, Staff Emails, Events, Print Materials, Digital Carousels, Talking Points.
• Measure, report and adjust communications activities based on outcomes.
• Support integration of external and internal communications plans.
• Follow brand guidelines and storytelling style for Internal Communications.
• Support change management efforts with transparent, team-focused communications.
• Respond to crises with timely communications.

Skills

Written communication

Verbal communication

Interpersonal skills

Tools

Microsoft SharePoint

Job description

Second Harvest Heartland is seeking an experienced Internal Communications Manager to lead strategic communications across teams in a fast-paced nonprofit environment in Brooklyn Park, MN. You will connect employees to the mission, support the Employee Experience, and partner with the People Office on change management.

Responsibilities include managing internal content, editorials, newsletters, intranet, and events; developing messages for executive leadership; and ensuring brand guidelines and