Strategic HR Partner for Product Leaders

Zendesk, Inc.

California

Hybrid

USD 157,000 - 235,000

Full time

14 days+

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Job summary

Zendesk, Inc. is seeking a strategic Sr. HR Business Partner to support the Product Development organization.

You will partner with senior leaders to build healthy, high-performing teams and translate business priorities into practical people plans for product growth and sustainability. You will coach leaders on organizational design, workforce and talent planning, and change initiatives across a distributed product organization, using data and feedback to drive action and improve employee

Qualifications

  • 8+ years of progressive HR Business Partner or People Partner experience, including 3+ years supporting senior leaders in technology/SaaS.
  • Experience supporting Product/Engineering/Design/Data teams and understanding product development talent needs.
  • Strong business acumen and ability to connect people decisions to business outcomes.
  • Experience leading organizational design, workforce planning, talent reviews, performance cycles, and change initiatives.
  • Ability to use qualitative and quantitative people insights to influence decisions and measure impact.

Responsibilities

  • Partner with senior Product Development leaders to shape people strategies aligned with business goals and growth.
  • Coach leaders through organizational design, workforce planning, and change across a distributed product organization.
  • Manage complex talent conversations including performance, succession, and development planning with sound judgment.
  • Collaborate with Talent Acquisition, Total Rewards, and Legal to deliver scalable people solutions.
  • Improve People Partner practices and operating rhythms for the Product Development team.

Skills

HR Business Partner
People Partner
Organizational design
Workforce planning
Talent reviews
Performance management
Employee relations
AI-enabled tools

Education

Bachelor's degree in HR/Business/Org Psychology

Tools

AI tools

Job description

Zendesk, Inc. is seeking a strategic Sr. HR Business Partner to support the Product Development organization.

You will partner with senior leaders to build healthy, high-performing teams and translate business priorities into practical people plans for product growth and sustainability. You will coach leaders on organizational design, workforce and talent planning, and change initiatives across a distributed product organization, using data and feedback to drive action and improve employee

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