Strategic HR Director, Corporate Ops & People Experience

SERVPRO; Gallatin (TN); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Profit sharing

Paid time off

Paid parental leave

Fitness rooms on-site

Employee Assistance Program

Resource Groups

Professional development program

Job summary

SERVPRO is seeking a Director, Corporate HR to lead HR operations and service delivery for corporate functions, acting as a strategic advisor to senior leaders. The role also facilitates educational resources for independent franchise owners who retain employment decisions.

Responsibilities include talent management, performance, onboarding, HR policy guidance, and organizational design. Expect collaboration across CoEs and cross-functional teams to align HR with business goals.

Qualifications

• 7+ years of progressive HR experience including HR operations, employee relations, compliance, HR business partnership, and HR administration.
• 3+ years of experience leading people, coaching, and driving accountability for results.
• Experience advising senior leaders on complex people matters and workforce planning.

Responsibilities

• Lead HR operations and service delivery for SERVPRO corporate operations to ensure compliant administration of HR programs and lifecycle activities.
• Partner with leaders to support talent management, performance management, onboarding, and change initiatives.
• Provide guidance on franchise relationships and availability of educational resources for independent franchise owners.

Skills

HR leadership

employee relations

HR operations

compliance

talent management

data analytics

HRIS

Education

Bachelor’s degree in Human Resources or related field

Tools

HRIS systems

Job description

SERVPRO is seeking a Director, Corporate HR to lead HR operations and service delivery for corporate functions, acting as a strategic advisor to senior leaders. The role also facilitates educational resources for independent franchise owners who retain employment decisions.

Responsibilities include talent management, performance, onboarding, HR policy guidance, and organizational design. Expect collaboration across CoEs and cross-functional teams to align HR with business goals.