Strategic Hospital Operations Leader

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 350,000 - 700,000; Full time

Job summary

Jefferson Health in Philadelphia, PA, seeks an executive Chief Operating Officer to provide comprehensive oversight of financial performance and resource allocation across multiple hospital locations, aligning with the system’s long-term strategic plan.

The COO will drive development of high-quality, cost-effective clinical programs, lead workforce planning, ensure Joint Commission and DOH compliance, mentor leaders, and identify opportunities to grow revenue while delivering patient- and

Qualifications

• Master’s Degree Business, Healthcare Administration, or related field.
• 10 years of progressive management experience in a hospital/healthcare environment with exposure to matrix operating structures and experience with program development.
• Includes direct executive-level management of multiple departments, including functional strategic and financial planning.
• Demonstrating business acumen. Demonstrates working knowledge of market, economic, legal and regulatory environments and how they impact the business.
• Managing stakeholders. Builds relationships and takes account of the needs of multiple stakeholders to influence and drive decisions for beneficial business outcomes.
• Providing Leadership. Makes decisions and takes responsibility; directs and leads others, coordinating activities; provides encouragement and inspiration to help others succeed.
• Driving success. Takes action, initiates activity and seizes opportunities for new business; pursues goals with persistence and achieves outstanding results.
• Leading change. Initiates, influences, and drives organizational changes and business transformation.
• Structuring Tasks. Plans work and sets clear priorities; upholds ethical standards and fulfills commitments while maintaining high levels of work output.
• Processing Details. Ensures projects are completed on time by keeping work on schedule; works on tasks thoroughly and produces high quality work; follows rules and established processes, minimizing risks.

Responsibilities

• Oversight management of the profit and loss statement as well as the related resources associated with the hospital operation including responsibility for integrating the strategic plan of the organization with the operations.
• Oversight for the development of high quality, cost effective and integrated clinical programs within the hospital.
• Develop and foster effective collaboration between clinical departments, divisions, medical staff leadership, faculty and other affiliated services (inside and outside of the hospital) to ensure an integrated approach to providing services, and fulfilling the hospital's clinical, research and educational goals and objectives.
• Supervises operational leaders at designated facilities, removing barriers to execution, escalating key decisions as appropriate, and providing resources to enable service delivery.
• Develops the annual operating plan and implements project plans with multidisciplinary teams to achieve key performance indicators (KPIs), Operational Improvement (OI) initiatives, and Transformational Initiatives (TIs) within the assigned region. Cascades KPIs and goals to physician leaders, managers, and frontline staff to enable alignment. Applies change management techniques to achieve results.
• Ensures the development and maintenance of policies and procedures relevant to operations in accordance with Joint Commission and Department of Health requirements. Applies standardized Enterprise and/or regional policies as applicable to ensure standardization and integration. Communicates new policies or policy revisions to key personnel.
• Leads the workforce planning process and deploys systems and processes to align staffing with the budget, volumes, productivity, and patient acuity. Uses benchmarking tools to monitor staffing and manages staffing levels to the appropriate Enterprise labor productivity policies. Approves new position requests, including physicians and advanced practice providers, following financial review.
• Develops and guides direct reports to increase performance and engagement and ensure a strong team orientated environment.
• Ensures the organizational vision, values, goals, and objectives are transformed into daily operations resulting high quality outcomes in an efficient, effective, and patient and family centered environment.
• Works collaboratively with the medical staff, nursing leadership, and clinical/financial/ operational leaders to deliver cost effective, high quality clinical services and outcomes in partnership with affiliate organizations and providers that optimize the delivery of patient care.
• Identifies opportunities to grow the business, enhance revenue, and align with key physicians and groups. Implements appropriate action plans with regional leadership team.

Skills

Strategic leadership

Financial acumen

Stakeholder management

Change management

Operational planning

People leadership

Education

Master’s degree in Business, Healthcare Administration, or related field

Job description

Jefferson Health in Philadelphia, PA, seeks an executive Chief Operating Officer to provide comprehensive oversight of financial performance and resource allocation across multiple hospital locations, aligning with the system’s long-term strategic plan.

The COO will drive development of high-quality, cost-effective clinical programs, lead workforce planning, ensure Joint Commission and DOH compliance, mentor leaders, and identify opportunities to grow revenue while delivering patient- and