Strategic Healthcare Account Manager

Blue Cross and Blue Shield of Minnesota; Eagan (MN); Hybrid; USD 140,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Volunteer PTO

Hybrid work model

Job summary

Blue Cross and Blue Shield of Minnesota is seeking an experienced accounts professional to retain and expand Major and National accounts. You will lead contract renewals, build stakeholder relationships, and coordinate with internal teams to implement contracts and resolve issues.

You will drive retention and revenue growth through strategic account planning, data analysis, and executive engagement, while supporting new business initiatives and cross-sell opportunities.

Qualifications

• 5+ years of related account management professional experience.
• Bachelor’s degree; in lieu of a degree, an additional two years of relevant experience may be accepted.
• Possess and maintain a valid MN Resident Producer License in Life & Health/ Accident.
• Overnight travel as required (less than 10%).

Responsibilities

• Manages a portfolio of Major and National accounts by leading contract renewals, strengthening stakeholder relationships, and identifying opportunities to expand healthcare products and services.
• Acts as the primary client relationship manager, collaborating with internal teams to ensure successful contract implementation, resolve service issues, and deliver a high-quality customer experience.
• Drives retention and revenue growth through strategic account planning, data-driven performance analysis, executive engagement, and support of new business development initiatives.
• Lead annual contract renewals for assigned accounts, including negotiating rates, benefits, and risk arrangements to meet business objectives.
• Build and maintain strong relationships with clients and stakeholders to ensure satisfaction and brand loyalty.
• Develop and execute account action plans to retain existing business and grow ancillary lines such as dental, life, disability, and health management programs.

Skills

Account management

Client relationships

Negotiation

Communication

Data analysis

Education

Bachelor’s degree

Job description

Blue Cross and Blue Shield of Minnesota is seeking an experienced accounts professional to retain and expand Major and National accounts. You will lead contract renewals, build stakeholder relationships, and coordinate with internal teams to implement contracts and resolve issues.

You will drive retention and revenue growth through strategic account planning, data analysis, and executive engagement, while supporting new business initiatives and cross-sell opportunities.