Strategic Health Plan Client Manager

HEALTHPLANONE, LLC; Harrisburg (Dauphin County); Hybrid; USD 59.000 - 73.000; Vollzeit

Zusammenfassung

HealthPlanOne is seeking an Associate Account Manager to support client relationships and drive retention and growth across small, medium, and large accounts. You will serve as the client advocate, coordinate programs, analyze data, and present recommendations to improve performance in a hybrid office setting.

The role requires a Bachelor’s degree in Business and one year of client services experience, with strong communication and data analysis skills.

Qualifikationen

• Bachelor’s Degree in Business or relevant concentration.
• 1 year of experience in a call center or client services role.
• Ability to solve complex problems in a customer-facing role.
• Strong relationship management skills, internally and externally.
• Excellent verbal, written and Microsoft Outlook skills.

Aufgaben

• Coordinate and execute small, medium client programs and enterprise initiatives.
• Provide consultative support to help clients meet business goals.
• Manage deliverables and ensure service delivery.
• Develop client relationships and act as client advocate.
• Prepare and present customer presentations.

Kenntnisse

Relationship management

Data analysis

Problem solving

Written and verbal communication

Ausbildung

Bachelor’s Degree in Business or relevant field

Tools

Microsoft Outlook

Presentation software

Jobbeschreibung

HealthPlanOne is seeking an Associate Account Manager to support client relationships and drive retention and growth across small, medium, and large accounts. You will serve as the client advocate, coordinate programs, analyze data, and present recommendations to improve performance in a hybrid office setting.

The role requires a Bachelor’s degree in Business and one year of client services experience, with strong communication and data analysis skills.