Strategic Growth & Retention Director

ABM industries; San Antonio (TX); On-site; USD 126,000 - 181,000; Full time

Job summary

ABM is seeking a results-driven Account Manager to lead expansion across an established portfolio of accounts in Texas. You will manage rebids, drive growth within strategic accounts, and build high-value partnerships while collaborating with operations, finance and leadership to deliver client value.

This role emphasizes relationship management, strategic thinking, and proactive sales planning to maximize account profitability and client satisfaction.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in account management, sales, or business development.
• Proven rebid management and growth of existing accounts.
• Experience working cross-functionally with operations or service delivery teams.
• Strong communication, negotiation and relationship-building skills.

Responsibilities

• Rebids & retention: develop strategies and coordinate with key stakeholders to protect and grow accounts.
• Strategic account growth: identify opportunities and engage multiple decision-makers to expand onsite relationships.
• Partnership development with targets: build trusted advisor status and expand ABM’s value proposition.

Skills

Account management

Sales

Relationship management

Communication

Negotiation

Cross-functional collaboration

Multi-tasking

Education

Bachelor’s degree

Job description

Job Description

ABM is seeking a results-driven Account Manager to lead expansion growth across an established portfolio of accounts. This role is responsible for managing rebids, driving expansion within strategic accounts, and building partnerships with high value hyper target accounts. The ideal candidate combines strong relationship management skills with a strategic mindset while executive an organized, proactive sales approach and the ability to collaborate cross-functionally to deliver client value.

ABM is seeking a results-driven Account Manager to lead expansion growth across an established portfolio of accounts. This role is responsible for managing rebids, driving expansion within strategic accounts, and building partnerships with high value hyper target accounts. The ideal candidate combines strong relationship management skills with a strategic mindset while executive an organized, proactive sales approach and the ability to collaborate cross-functionally to deliver client value.

Pay: $126,000 – $181,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt

Responsibilities

• Rebids & Retention –
• Create and drive strategy for rebids in Neutral or Less Confident
• Interact with prioritized coops
• Support the rebid process and spearhead year prior strategy for existing at-risk accounts, ensuring competitive positioning and client retention
• Partner with operations, finance, and leadership to develop compelling, value-based proposals
• Strategic Account Growth
• Drive revenue growth within designated strategic accounts through targeted opportunity identification and pursuit
• Engage multiple decision-makers to expand current onsite relationships
• Align solutions with client business objectives to create long-term value Engage other IG’s and support resources to expand ABM’s value proposition to strategic accounts
• Partnership Development (Target Accounts)
• Establish and cultivate relationships with Advancement/Foundations at prospective, high-value target accounts
• Position the organization as a trusted partner through insight-led conversations and tailored solutions
• Work alongside local business development and marketing teams to build pipeline and brand presence for top Hyper targets
• related to retention, growth, and partnership development

Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in account management, sales, or business development
• Proven track record of managing rebids and growing existing accounts
• Experience working cross-functionally with operations or service delivery teams
• Strong communication, negotiation, and relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience managing strategic or enterprise-level accounts
• Background in solution-based or consultative selling
• Demonstrated success in developing long-term client partnerships

Key Competencies

• Strategic thinking and problem-solving
• Client-centric mindset
• Results orientation and accountability
• Collaboration and influence across teams
• Strong business acumen

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.