Strategic Growth & Retention Director

Environmental Law Alliance Worldwide; Frederick (MD); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

Vision & Dental

Disability Coverage

401K Benefits

Friday Lunches

Holidays

Job summary

Konare Law is seeking a Sales & Retention Manager to guide client intake and retention operations. This hands‑on leadership role coaches daily and owns pipeline outcomes, balancing consultations with leadership of the intake and retention team to drive conversion and revenue.

You will oversee the client intake and retention teams, optimize the consultation process, and develop data‑driven strategies aligned with the firm’s goals for client satisfaction and growth.

Qualifications

• Bachelor's degree or higher in business, communications, legal studies, or related field.
• 3+ years in sales, business development, or client intake/retention.
• 2–3 years leading sales or client success teams.
• Record of meeting or exceeding revenue/retention goals.
• Strong analytics to evaluate leads, conversions, and financials.

Responsibilities

• Develop and implement high‑impact sales strategies to convert leads into clients.
• Oversee and refine the consultation process for professionalism and legal expertise.
• Collaborate with leadership to identify growth opportunities and expand market presence.
• Own revenue goals tied to contract values and client conversion.

Skills

Leadership experience

Sales / revenue targets

Analytical skills

Education

Bachelor's degree in business, Communications, Legal Studies, or related field

Job description

Konare Law is seeking a Sales & Retention Manager to guide client intake and retention operations. This hands‑on leadership role coaches daily and owns pipeline outcomes, balancing consultations with leadership of the intake and retention team to drive conversion and revenue.

You will oversee the client intake and retention teams, optimize the consultation process, and develop data‑driven strategies aligned with the firm’s goals for client satisfaction and growth.