Strategic Growth Partner

Global Payments; Cincinnati (OH); On-site; USD 76,000 - 119,000; Full time

Job summary

Global Payments is seeking a Strategic Growth Partner to serve as the embedded strategic advisor and operational leader for one of our enterprise partners. You will bridge partner objectives with our capabilities, drive growth, and ensure flawless execution of initiatives across the client’s business units.

The role leads joint growth strategy, opportunity identification, and performance reviews through cross-functional collaboration, while aligning product, operations, and delivery teams to

Qualifications

• 7+ years in strategic account management or business consulting with enterprise clients.
• Strong executive communications skills with the ability to influence senior stakeholders.
• Experience driving growth within large, complex organizations.
• Ability to analyze data and translate insights into strategy.
• Proven success in cross-functional leadership.

Responsibilities

• Develop and execute a joint growth strategy that aligns Partner priorities with our solutions and longterm roadmap.
• Identify new revenue opportunities across business units, product lines, and emerging needs.
• Lead monthly business reviews with data-driven insights, performance metrics, and strategic recommendations.
• Monitor competitive and industry trends to position new solutions.

Skills

Strategic account mgmt

Executive communication

Growth strategy

Data analysis

Cross-functional leadership

Job description

Make your mark at one of the biggest names in payments. TheStrategic Growth Partnerserves as the embedded, daytoday strategic advisor and operational leader forone of our most important enterprisepartners. This role sitswith thepartner, acting as the bridge between their businessobjectivesand our company's capabilities. TheStrategic Growth Partner is accountable for driving growth, strengthening the relationship,identifyingnew opportunities, and ensuring flawless executionof all initiatives.

Whatyou'llown

Strategic Leadership & Growth

• Develop and execute a joint growth strategythat alignsPartnerpriorities with our solutions andlongtermroadmap.
• Identifynew revenue opportunitiesacross business units, product lines, and emerging needs.
• Lead monthly business reviewswithdatadriveninsights, performance metrics, and strategic recommendations. (ThreeonsiteLeadership QBRs, and bi-monthly business performance reviews)
• Monitor competitive and industry trendsto proactively positionnew solutions.Participate in the Clients' feedback forums (e.g.Facebook, Confluence). Being involved in the Client's (Rent Manager) User Group.
  

Partnership & Relationship Management

• Serve as the primaryonsiteliaisonbetween thepartner's leadership and internal teams.
• Build trusted advisor relationshipswith executives, stakeholders, and operational leads.
• Translate client needsinto actionable plansfor internal product, operations, and delivery teams.
• Ensure exceptional client satisfactionthrough proactive communicationand issue resolution.
• Participate in Product Councilmeetingsproviding guidanceonpotential new product features and enhancements, driving design and being a"voice of the Client/Customer".
  

Operational Excellence

• Oversee executionof allpartner'sinitiativesto ensure timelines, KPIs, and quality standards are met.Bi-Weekly reporting/meetingonthe progress of each initiative.
• Coordinatecrossfunctionalteamsincluding product, analytics, engineering, and support.
• Track and report performance metricstied to growth, efficiency, and client outcomes.Holding the Client Success Management team accountable for sharing go-forward solutions.
  
• Own revenue growth targetsfor thepartneraccount.
• Support contract renewals and expansionsthroughdatabackedbusiness cases.
• Forecast revenue and pipelinein partnership with sales and finance teams

Whatyou'llbring

• 7+ years in strategic account management or business consulting with enterprise clients.
• Strong executive communicationskills with the ability to influence senior stakeholders.
• Experience driving growth within large, complex organizations .
• Ability to analyze data and translate insights into strategy .
• Proven success incross functionalleadership .

It's a bonus if you have

Success Metrics

• Revenue growth and account expansion
• Client satisfactionand relationship strength
• Adoptionofnew solutionsand initiatives
• Operational performance against KPIs
• Retentionand renewal outcomes

About the team

Our inclusive and global teams win together every day.We'reproud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections -it'sunmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes aGlobalpayer?

Globalpayersthink like a client, act like anownerand win as one team.We'recurious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, andit'sour passion that drives excellence in everything we set out to do.

Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $76,300.0-$119,200.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.