Director, Business Development

Global Payments Inc.; Cleveland (OH); On-site; USD 90,000 - 104,000; Full time

Benefits offered by this job

Grow your career

Learning & development

Inclusive team

Community involvement

Wellbeing program

Global recognition

Job summary

Global Payments Inc. is seeking a Sales Development Representative - Outbound to join our dynamic Sales Development team.

You’ll identify and pursue new market opportunities, build partnerships, and drive revenue growth across the United States with a primarily remote work setup. You’ll collaborate with cross-functional teams, evaluate market trends, and influence strategic decisions to shape the future of global commerce.

Qualifications

• Experience driving business development, strategic partnerships, market expansion in a dynamic environment.
• Ability to evaluate market opportunities and translate insights into actionable strategies.
• Strong negotiation skills and ability to influence business outcomes.
• Confidence analyzing market trends, competitive activity and customer needs to inform decisions.
• Ability to build trusted relationships with senior leaders and cross-functional teams.
• Curious, results-focused mindset with accountability and ownership.

Responsibilities

• Drive strategic business growth by identifying, evaluating and pursuing new market opportunities, partnerships and revenue streams.
• Shape expansion strategies by assessing emerging markets and business opportunities.
• Build and grow high-impact partner relationships with ISOs and Independent Agents.
• Negotiate partnership, pricing and terms that align objectives and create mutual value.
• Influence strategic decision-making through market analysis and competitive insights.
• Evaluate financial viability of initiatives to drive informed decisions.
• Contribute to mergers, acquisitions and JV initiatives with insights and recommendations.
• Lead initiatives that improve performance and competitiveness.

Skills

Sales development

Strategic partnerships

Market expansion

Negotiation

Client relationships

Business acumen

Market analysis

Cross-functional collaboration

Communication

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Sales Development Representative - Outbound to join our ever evolving Sales Development team and help shape the future of global commerce.

About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper.

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Sales Development Representative - Outbound to join our ever evolving Sales Development team and help shape the future of global commerce. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper. If you’re passionate about helping business owners thrive—and you love selling technology that transforms the way they run their operations—join our dynamic, growth-minded team. Together, we’ll shape the future of commerce.

What you’ll own

• Drive strategic business growth by identifying, evaluating and pursuing new market opportunities, partnerships and revenue streams that strengthen Global Payments’ position in the industry.
• Shape expansion strategies by assessing emerging markets, niche segments and business opportunities that create long-term value for clients and the business.
• Build and grow high-impact partner relationships with Independent Sales Organizations (ISOs) and Independent Agents, creating opportunities that accelerate business growth and client acquisition.
• Negotiate partnership, pricing and commercial terms that align business objectives, deliver mutual value and create sustainable growth opportunities.
• Influence strategic decision-making through market analysis, competitive insights and customer intelligence that guide investment and growth priorities.
• Evaluate the financial viability of strategic initiatives by assessing market potential, business performance and growth opportunities to drive informed decisions.
• Contribute to mergers, acquisitions and joint venture initiatives by providing insights, analysis and recommendations that support long-term business objectives.
• Lead initiatives that improve business performance, operational effectiveness and growth outcomes while strengthening Global Payments’ ability to compete and innovate.

What you bring

• Experience driving business development, strategic partnerships, market expansion or related growth initiatives in a dynamic business environment.
• Proven ability to evaluate market opportunities, identify growth drivers and translate insights into actionable business strategies.
• Strong commercial and negotiation skills, with experience building mutually beneficial partnerships and influencing business outcomes.
• Confidence analyzing market trends, competitive activity and customer needs to inform strategic decisions.
• Strong financial and business acumen, including experience assessing the viability and potential impact of new opportunities.
• Ability to build trusted relationships with senior leaders, cross-functional teams and external partners while driving alignment around common goals.
• A curious, results-focused mindset with the resilience, accountability and ownership needed to thrive in an evolving business landscape.

It’s a bonus if you have

• A proven ability to upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.
• Experience working with the restaurant or retail industries is a plus.
• Two full years of B2B Outside Sales experience.

$90,000 - $104,000 + Commission Compensation

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Our perks - what we’ll bring for you

• We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements. https://jobs.globalpayments.com/en/why-global-payments/benefits/

What makes a Globalpayer?

• Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
• Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
• Does this sound like you? Then you sound like a Globalpayer.

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.

Please note that the deadline for applications is 10/14/2026

Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events.