Strategic Growth & Enablement Analyst III

Duke Careers; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Duke Health Technology Solutions is seeking an Application Analyst III to support revenue cycle-focused technical, analytical, and project coordination efforts for growth and expansion initiatives in Durham, NC.

The role partners with internal and external stakeholders to define requirements, coordinate milestones, manage dependencies, and ensure scalable implementation of MSO and virtual care expansion projects.

Qualifications

• Bachelor's degree in a related field required.
• 5+ years in healthcare operations, revenue cycle, clinical operations, PM, consulting, or process improvement.
• Experience coordinating cross-functional initiatives with multiple stakeholders.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Support MSO setup, optimization, and expansion by standardizing processes, workflows, and implementation plans.
• Coordinate project deliverables across operational, revenue cycle, clinical, virtual care, and digital workstreams, including AI & automation efforts.
• Partner with DHTS leaders to gather requirements, establish timelines, and monitor progress.
• Track dependencies, risks, issues, and action items; escrow barriers that may affect timelines or outcomes.
• Facilitate meetings, working sessions, and status updates to maintain stakeholder alignment.
• Develop and maintain project documentation, including work plans, status reports, process maps, meeting notes, and deliverable trackers.
• Assess current-state workflows and support future-state process designs that improve efficiency, scalability, and consistency.
• Coordinate readiness activities for new market growth, service line expansion, onboarding, and implementation.
• Support virtual care expansion to increase access and extend Duke Health’s reach.

Skills

Project coordination

Healthcare operations

Revenue cycle

Analytical thinking

Communication

Education

Bachelor's degree (related field)

Tools

Microsoft Office

Project tracking tools

Job description

Duke Health Technology Solutions is seeking an Application Analyst III to support revenue cycle-focused technical, analytical, and project coordination efforts for growth and expansion initiatives in Durham, NC.

The role partners with internal and external stakeholders to define requirements, coordinate milestones, manage dependencies, and ensure scalable implementation of MSO and virtual care expansion projects.