Strategic Growth & Customer Success Analyst
US Defense Counterintelligence and Security Agency
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Job summary
US Defense Counterintelligence and Security Agency (DCSA) is seeking a Strategic Analyst in Arlington to shape how we serve customers and advance our mission. You will lead complex analyses and strategic initiatives that drive customer success, business development, and enterprise growth.
The role involves assessing customer needs, market demand, and gaps, and developing data-informed recommendations to support leadership decisions and organizational change.
Qualifications
- Specialized experience demonstrating competencies equivalent to GG-13 level.
- Experience in strategic planning, business development, customer success, and performance management.
- Conducting market, customer, and demand analyses to identify needs and opportunities.
- Developing data-informed recommendations and executive briefings for leadership decisions.
- Collaborating across functions to align customer needs with priorities.
Responsibilities
- Lead complex analyses and strategic initiatives to drive customer success and enterprise growth.
- Assess customer needs and market demand to identify gaps and opportunities.
- Develop data-informed recommendations and executive-level memoranda or briefings.
- Build and maintain professional relationships with customers and stakeholders; gather feedback.
- Collaborate across business lines to align customer needs with operational capabilities.
Skills
Job description
US Defense Counterintelligence and Security Agency (DCSA) is seeking a Strategic Analyst in Arlington to shape how we serve customers and advance our mission. You will lead complex analyses and strategic initiatives that drive customer success, business development, and enterprise growth.
The role involves assessing customer needs, market demand, and gaps, and developing data-informed recommendations to support leadership decisions and organizational change.
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