Strategic GRC & Common Controls Analyst (CCF)

salesforce.com, inc.; Herndon (VA); On-site; USD 117,000 - 177,000; Full time

Job summary

Salesforce is seeking an Analyst to support day-to-day Common Controls Framework (CCF) operations. You will bring security, GRC, and product-management expertise to become a trusted advisor to security and compliance stakeholders across the business.

You will design and maintain controls, map frameworks, and streamline certification processes while collaborating with Engineering, Legal, Privacy, and Product to scale governance.

Qualifications

• 3+ years in security governance, GRC, technical writing, program management, or compliance operations at a tech company
• Direct security-domain experience (application security, cloud security, IAM, vulnerability management, or GRC-adjacent)
• Demonstrated ability to write clear, concise standards, policies, or procedures non-security readers can act on
• Working knowledge of a major security/privacy framework (SOC 2, ISO 27001, NIST CSF, FedRAMP, PCI, HIPAA, EU AI Act, or equivalent)
• Comfort running cross-functional review cycles with senior stakeholders (Engineering, Legal, Privacy, Product)
• Strong attention to detail - versioning, traceability, review dates, approver signatures
• Experience with a GRC platform (Salesforce eGRC, ServiceNow GRC, Archer, OneTrust, LogicGate, or similar)
• Excellent written and verbal English communication
• Ability to work independently across many parallel workstreams
• Highest level of ethics, independence, and professionalism

Responsibilities

• Support the design, maintenance, and evolution of the CCF and its implementation across all Salesforce compliance certification programs
• Map common controls to applicable frameworks, standards, and certification requirements, identifying reuse opportunities across programs
• Maintain and update controls throughout their lifecycle - descriptions, mappings, applicability, implementation guidance
• Support certification programs by analyzing requirements, identifying control coverage, and streamlining assessment processes and timelines
• Partner cross-functionally to support CCF adoption and implementation
• Research emerging regulations, standards, and certification requirements for potential impact on the CCF
• Analyze controls and framework requirements for opportunities to standardize, reuse, and increase efficiency
• Support efforts to reduce compliance burden by improving CCF processes, controls, and implementation strategies
• Support identification and implementation of compliance automation opportunities
• Develop and maintain reporting, metrics, and analyses on CCF adoption, control coverage, and certification readiness
• Identify and track control gaps and inconsistencies, escalating to senior team members as needed
• Maintain accurate, current CCF documentation and supporting materials
• Stay informed on regulatory, standards, and compliance trends, and share relevant updates with the team
• As experience grows, take ownership of defined controls, mappings, or workstreams and drive their maintenance and improvement
• Use AI and generative-AI tooling responsibly to enhance CCF processes, stakeholder engagement, and data management

Skills

Security governance

GRC

Technical writing

Program management

Compliance operations

Application security

Cloud security

IAM

Vulnerability management

GRC-adjacent

Tools

Salesforce eGRC

ServiceNow GRC

Archer

OneTrust

LogicGate

Job description

Salesforce is seeking an Analyst to support day-to-day Common Controls Framework (CCF) operations. You will bring security, GRC, and product-management expertise to become a trusted advisor to security and compliance stakeholders across the business.

You will design and maintain controls, map frameworks, and streamline certification processes while collaborating with Engineering, Legal, Privacy, and Product to scale governance.