Strategic Freight Dispatch Specialist

U.S. Multimodal Group; Memphis (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Competitive commission plan

Benefits package

401(k) with company match

Career advancement opportunities

Job summary

TransOne in Memphis, TN is seeking a Dispatcher to coordinate freight movement, schedule drivers, and ensure on-time delivery. Strong communication with customers and drivers is essential in a fast-paced intermodal environment.

The ideal candidate has a Bachelor of Science in Business Administration with logistics focus and 1–2 years of industry experience, plus proficiency with TMS and MS Office tools. Competitive compensation and benefits accompany this role.

Qualifications

• Bachelor of Science in Business Administration required, with concentration in logistics, supply chain, or international business preferred.
• 1-2 years of industry experience.

Responsibilities

• Schedule and dispatch drivers to locations per customer requests and needs.
• Monitor and track shipment status.
• Communicate updates with drivers, customers, and stakeholders.
• Maintain records of dispatch activities, driver logs, and shipment details.
• Coordinate with third parties to ensure timely deliveries.
• Handle urgent situations and minimize disruptions.
• Ensure compliance with safety regulations and company policies.
• Utilize dispatch software to optimize routes and efficiency.
• Address customer inquiries professionally and promptly.
• Collaborate with the sales team to ensure customer satisfaction.
• Assist with ad-hoc reporting and management requests.
• Participate in process improvement initiatives.

Skills

Attention to detail

Communication skills

Critical thinking

Education

Bachelor of Science in Business Administration (logistics/supply chain)

Tools

Profit Tools (TMS)

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

TransOne in Memphis, TN is seeking a Dispatcher to coordinate freight movement, schedule drivers, and ensure on-time delivery. Strong communication with customers and drivers is essential in a fast-paced intermodal environment.

The ideal candidate has a Bachelor of Science in Business Administration with logistics focus and 1–2 years of industry experience, plus proficiency with TMS and MS Office tools. Competitive compensation and benefits accompany this role.