Strategic Freight Broker & Logistics Specialist

Hermann-Forwarding; Houston (TX); On-site; USD 43,000 - 55,000; Full time

Job summary

Hermann-Forwarding in Houston, TX seeks a Logistics Freight Broker to book loads (TL/LTL/Container/Drayage), coordinate orders, and ensure profit margins from start to finish. You will work with customers and carriers to ensure on-time pickup and delivery, tracking drivers throughout shipments.

The role requires freight brokerage experience, strong organization, and data-entry proficiency, with a focus on customer service in the transportation industry.

Qualifications

• Freight brokerage experience is a must; TL/LTL required; Container/Drayage also preferred.
• Exceptional Organization and Time Management Skills.
• Proficient in Microsoft Excel, Word, Outlook, and Teams.
• Data entry skills with attention to detail.
• Experience working in a Customer Service role.
• Transportation industry experience required.
• Bachelor's degree in supply chain, Logistics, Business, related field, and/or combination of equivalent experience required.

Responsibilities

• Works with customers and carrier partners to ensure on-time pickup and delivery while tracking drivers throughout shipment.
• Negotiate rates with carriers and confirm correct customer charges to realize a margin.
• Manages accounts and resolves problems with a customer-service approach.
• Performs data entry in our TMS and web-based portals.
• Booking carriers at competitive rates and spot-quoting freight movements to realize a margin.
• Tracking cargo from pickup to delivery to ensure safe, timely transport of freight.

Skills

Freight brokerage experience

Organization & time management

Customer service

Data entry

Education

Bachelor's degree in supply chain, Logistics, Business, related field or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Hermann-Forwarding in Houston, TX seeks a Logistics Freight Broker to book loads (TL/LTL/Container/Drayage), coordinate orders, and ensure profit margins from start to finish. You will work with customers and carriers to ensure on-time pickup and delivery, tracking drivers throughout shipments.

The role requires freight brokerage experience, strong organization, and data-entry proficiency, with a focus on customer service in the transportation industry.