Strategic Fleet Expansion Program Lead – Last-Mile

Amazon; Bellevue (WA); Hybrid; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC is seeking a Sr. Program Manager to lead scalable fleet expansion for Amazon’s last-mile delivery network.

You will own end-to-end expansion programs from concept through execution, balancing innovation with operational excellence. You will develop expansion strategies, manage pilots, and coordinate across internal teams to deliver vehicles and infrastructure that meet growing demand while advancing sustainability goals.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 5+ years of supply chain management experience, or Bachelor's degree.
• Experience building and scaling operational mechanisms (WBRs, dashboards, escalation frameworks).

Responsibilities

• Own expansion strategy and execution for assigned fleet segments, including vehicle selection, vendor partnerships, and operational readiness.
• Develop multi-year expansion roadmaps that align with business growth projections and strategic priorities.
• Build business cases that evaluate market readiness, infrastructure requirements, financial impact, and customer experience.
• Define success metrics for new programs and track performance against targets.
• Identify and mitigate risks to program timelines, budgets, and outcomes.
• Lead pilot programs to evaluate new vehicle types, operational models, and vendor partnerships.
• Coordinate across product, operations, procurement, and DSP teams to ensure successful launches.
• Analyze pilot performance data to inform expansion decisions and scaling strategies.
• Manage pilot timelines, budgets, and stakeholder expectations.
• Document lessons learned and best practices for future programs.
• Partner with procurement teams on vehicle sourcing, vendor negotiations, and contract management.
• Collaborate with operations teams to ensure fleet readiness and DSP enablement.
• Work with safety and compliance teams to meet regulatory requirements and establish safety standards.
• Coordinate with real estate teams on parking capacity and infrastructure needs.
• Provide strategic guidance to leadership on expansion opportunities, risks, and trade-offs.
• Identify infrastructure gaps that prevent fleet scaling and develop solutions to address them.
• Build processes, systems, and tools that enable efficient fleet operations.
• Partner with technology teams to automate manual processes and improve data visibility.
• Establish standards and best practices that can scale across regions and vehicle types.
• Ensure leadership visibility into program status, risks, and opportunities through regular updates and business reviews.
• Present business cases and recommendations to senior leadership for decision-making.
• Manage stakeholder expectations and align cross-functional teams on priorities.
• Document program details and decisions for organizational knowledge sharing.

Skills

Program management

Data-driven decisions

Cross-functional leadership

Supply chain management

Operational planning

Education

Bachelor's degree

Tools

SQL

QuickSight

Tableau

Job description

Amazon.com Services LLC is seeking a Sr. Program Manager to lead scalable fleet expansion for Amazon’s last-mile delivery network.

You will own end-to-end expansion programs from concept through execution, balancing innovation with operational excellence. You will develop expansion strategies, manage pilots, and coordinate across internal teams to deliver vehicles and infrastructure that meet growing demand while advancing sustainability goals.