Senior Program Manager, Fleet Expansion, Global Fleet and Products

Amazon; Austin (TX); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSU/Stock options

Job summary

Amazon is seeking a Sr. Program Manager to lead fleet expansion initiatives for its last-mile delivery network in Austin and across regions.

You will own end-to-end expansion programs, build business cases, manage pilots, and coordinate with product, operations, procurement, and DSP teams to scale fleet readiness while delivering customer value. The role requires strong analytical skills, cross-functional leadership, and the ability to achieve results in ambiguous, fast-paced environments.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 5+ years of supply chain management experience, or Bachelor's degree.
• Experience building and scaling operational mechanisms (WBRs, dashboards, escalation frameworks).

Responsibilities

• Own expansion strategy and execution for assigned fleet segments, including vehicle selection, vendor partnerships, and operational readiness.
• Develop multi-year expansion roadmaps that align with business growth projections and strategic priorities.
• Build business cases that evaluate market readiness, infrastructure requirements, financial impact, and customer experience.
• Define success metrics for new programs and track performance against targets.
• Identify and mitigate risks to program timelines, budgets, and outcomes.
• Lead pilot programs to evaluate new vehicle types, operational models, and vendor partnerships.
• Coordinate across product, operations, procurement, and DSP teams to ensure successful launches.
• Analyze pilot performance data to inform expansion decisions and scaling strategies.
• Manage pilot timelines, budgets, and stakeholder expectations.
• Document lessons learned and best practices for future programs.
• Partner with procurement teams on vehicle sourcing, vendor negotiations, and contract management.
• Collaborate with operations teams to ensure fleet readiness and DSP enablement.
• Work with safety and compliance teams to meet regulatory requirements and establish safety standards.
• Coordinate with real estate teams on parking capacity and infrastructure needs.
• Provide strategic guidance to leadership on expansion opportunities, risks, and trade-offs.

Skills

Program management

Data-driven

Leadership communication

Supply chain management

Education

Bachelor's degree

Tools

SQL

QuickSight

Tableau

Job description

We are seeking a Sr. Program Manager to lead fleet expansion initiatives that enable Amazon's last-mile delivery network to scale efficiently and sustainably. This role requires a strategic operator who can own end-to-end expansion programs from concept through execution, balancing innovation with operational excellence. You will develop expansion strategies, manage pilot programs, build partnerships with external vendors, and coordinate across multiple internal teams to deliver vehicles and infrastructure that meet growing delivery demand. Success in this role requires strong analytical skills, cross-functional leadership, and the ability to drive results in ambiguous, fast-paced environments.

Key job responsibilities

Fleet Expansion Strategy & Execution

• Own expansion strategy and execution for assigned fleet segments, including vehicle selection, vendor partnerships, and operational readiness
• Develop multi-year expansion roadmaps that align with business growth projections and strategic priorities
• Build business cases that evaluate market readiness, infrastructure requirements, financial impact, and customer experience
• Define success metrics for new programs and track performance against targets
• Identify and mitigate risks to program timelines, budgets, and outcomes

Pilot Program Management

• Lead pilot programs to evaluate new vehicle types, operational models, and vendor partnerships
• Coordinate across product, operations, procurement, and Delivery Service Partner (DSP) teams to ensure successful launches
• Analyze pilot performance data to inform expansion decisions and scaling strategies
• Manage pilot timelines, budgets, and stakeholder expectations
• Document lessons learned and best practices for future programs

Cross-Functional Leadership

• Partner with procurement teams on vehicle sourcing, vendor negotiations, and contract management
• Collaborate with operations teams to ensure fleet readiness and DSP enablement
• Work with safety and compliance teams to meet regulatory requirements and establish safety standards
• Coordinate with real estate teams on parking capacity and infrastructure needs
• Provide strategic guidance to leadership on expansion opportunities, risks, and trade-offs

Ecosystem Development

• Identify infrastructure gaps that prevent fleet scaling and develop solutions to address them
• Build processes, systems, and tools that enable efficient fleet operations
• Partner with technology teams to automate manual processes and improve data visibility
• Establish standards and best practices that can scale across regions and vehicle types

Stakeholder Communication

• Ensure leadership visibility into program status, risks, and opportunities through regular updates and business reviews
• Present business cases and recommendations to senior leadership for decision-making
• Manage stakeholder expectations and align cross-functional teams on priorities
• Document program details and decisions for organizational knowledge sharing

A day in the life

Your day will be a dynamic blend of strategic planning, pilot program management, and cross-functional collaboration. You'll analyze expansion performance data, build business cases for new vehicle types or markets, and partner with operations and procurement teams to solve complex scaling challenges. From building a cohesive fleet strategy and evaluating pilot results to developing fleet ecosystem solutions that enable growth, you'll be the critical link ensuring Amazon's fleet expands efficiently to meet customer demand while advancing sustainability goals.

About The Team

The Fleet Expansion team enables Amazon's last-mile delivery network to scale by developing vehicle strategies, managing pilots, and building fleet ecosystems. We work at the intersection of supply chain, operations, and innovation, partnering with internal teams and external vendors to improve customer experience, reduce costs, and advance sustainability. Our team operates with high autonomy, thinks big about delivery's future, and delivers results in ambiguous environments. We value diverse perspectives, bold ideas, and collaborative problem-solving.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience, or Bachelor's degree
• Experience building and scaling operational mechanisms (WBRs, dashboards, escalation frameworks)

Preferred Qualifications

• Experience in fleet management, transportation, or last-mile logistics specifically
• Experience with capacity planning models or demand forecasting
• MBA or Master's degree in supply chain, operations research, or related quantitative field
• Experience influencing cross-functional teams without direct authority in a matrixed organization
• Proficiency in SQL and data visualization tools (QuickSight, Tableau)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

USA, TX, Austin - 115,600.00 - 160,000.00 USD annually

USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10451599