Strategic Finance Partner for Product Growth

Zendesk, Inc.; Austin (TX); Hybrid; USD 146,000 - 220,000; Full time

Job summary

Zendesk, Inc. in Austin, TX is seeking a Senior Finance & Strategy partner to lead complex financial analyses and strategic recommendations for Product Development leadership in a fast-paced environment.

You will build advanced financial models (TAM/SOM/ARR, COGS, Opex), deliver timely KPI reporting, and drive process improvements across planning systems, reporting, and forecasting, partnering with senior leadership.

Qualifications

• 10+ years of experience in technology, banking, private equity, corporate finance, economics or consulting.
• Advanced skills in building scalable financial models (via Excel or Google suite).
• Strong analytical aptitude, attention to detail, and problem-solving skills.
• Excellent oral and written communication; ability to influence senior leadership.
• Experience with budgeting, forecasting and KPI analysis in fast-paced environments.

Responsibilities

• Partner with Product Development leadership, providing financial and non-financial analyses for decisions.
• Build financial models for product launches including TAM/SAM/SOM, ARR targets, COGS and Opex.
• Deliver reporting on key financial and operational metrics against strategic goals.
• Monitor historical and forecast KPI reporting, identify trends and risks.
• Drive process improvements in planning tools, forecasting and reporting with cross-functional teams.

Skills

10+ years of experience in technology,

Financial modeling

Analytical aptitude

Communication skills

Planning tools & applications

Financial planning systems experience

Tools

Adaptive

Hyperion

Job description

Zendesk, Inc. in Austin, TX is seeking a Senior Finance & Strategy partner to lead complex financial analyses and strategic recommendations for Product Development leadership in a fast-paced environment.

You will build advanced financial models (TAM/SOM/ARR, COGS, Opex), deliver timely KPI reporting, and drive process improvements across planning systems, reporting, and forecasting, partnering with senior leadership.