Strategic Field Initiatives Manager

Learning Care Group; Novi (MI); On-site; USD 118,000 - 130,000; Full time

Benefits offered by this job

Childcare discount

Education assistance

Tuition reimbursement

Flexible PTO

Corporate partner discounts

401(k) match

Job summary

Learning Care Group is seeking a Strategic Field Initiatives Manager to lead enterprise-wide planning, execution, and improvement of major field-facing events and enrollment programs. You will develop scalable strategies and cross-functional playbooks that drive family engagement, retention, and revenue goals.

In this role, you will partner across Operations, Marketing, IT, Education, Finance and HR to align stakeholders, manage risk, and deliver measurable outcomes.

Qualifications

• Bachelor’s degree required or equivalent combination of education and relevant experience.
• 5–8 years leading complex projects, field events, enrollment campaigns, or cross-functional programs.

Responsibilities

• Lead end-to-end strategy, planning, execution, and optimization for large-scale field events and enrollment initiatives.
• Translate objectives into integrated project plans, milestones, and implementation timelines.
• Develop repeatable playbooks, tools, and governance processes to improve scalability and consistency.
• Coordinate cross-functional workstreams across Operations, Marketing, IT, Education, Finance, HR and others.
• Identify operational risks and mitigation plans to protect timelines and outcomes.
• Use performance data and stakeholder feedback to evaluate program effectiveness and suggest improvements.
• Prepare updates and executive-ready materials communicating strategy, progress and risks.
• Other duties as assigned.

Skills

Strategic planning

Project management

Cross-functional collaboration

Stakeholder management

Executive communication

Problem solving

Education

Bachelor’s degree in business administration, operations, marketing, education, project management, or related field

Job description

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for:

• You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more.

• You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off.

• You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program.

• You want recognition. We provide a positive, fun workplace where employees are appreciated.

The Strategic Field Initiatives Manager is responsible for leading enterprise-wide planning, execution, and continuous improvement of major field-facing events and enrollment initiatives that support center operations, family engagement, retention, and revenue goals. This role develops scalable strategies, integrated project plans, and repeatable playbooks for programs such as Back to School, Winter Back to School, Annual Re-Enrollment, Fall Re-Enrollment, Summer Camp, and other high-impact field initiatives. The role partners closely across Operations, Marketing, IT, Education, Finance, HR, and other business functions to align stakeholders, manage risk, simplify execution, and deliver measurable business outcomes.

Key Responsibilities:

• Lead end-to-end strategy, planning, execution, and optimization for large-scale field events and enrollment-related initiatives across the organization.

• Translate business objectives into integrated project plans, milestones, communication routines, and implementation timelines that support consistent field execution.

• Develop repeatable playbooks, tools, and governance processes that improve scalability, reduce manual effort, and increase consistency across event cycles.

• Coordinate cross-functional workstreams across Operations, Marketing, IT, Education, Finance, HR, and other stakeholder groups to ensure clear ownership, timely decisions, and aligned execution.

• Identify operational risks, dependencies, and barriers early; elevate appropriately and recommend practical mitigation plans to protect timelines and outcomes.

• Use performance data, stakeholder feedback, and field insights to evaluate program effectiveness and recommend process improvements for future cycles.

• Prepare updates, recommendations, and executive-ready materials that communicate strategy, progress, risks, results, and key decisions.

• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in business administration, operations, marketing, education, project management, or a related field; equivalent combination of education and relevant experience may be considered.

• 5–8 years of experience leading complex projects, field events, enrollment campaigns, operational initiatives, or cross-functional programs in a multi-site or field-based organization.

• Experience managing enterprise-level timelines, stakeholder alignment, implementation planning, and post-program performance review.

• Demonstrated ability to influence without direct authority and drive results through cross-functional collaboration.

Preferred Qualifications:

• Experience supporting enrollment, retention, seasonal campaigns, or family-facing initiatives in early childhood education, education services, retail, healthcare, hospitality, or another distributed operating environment.

• Experience developing repeatable operating playbooks, program governance routines, or scalable field implementation resources.

• Project management certification or formal training in project management, process improvement, or change management is preferred.

Knowledge, Skills and Abilities:

• Strong strategic planning, project management, and operational execution skills.

• Ability to build structure from ambiguity and convert complex objectives into clear, actionable plans.

• Strong business acumen with the ability to connect field execution to enrollment, retention, family experience, and revenue outcomes.

• Skilled in stakeholder management, executive communication, facilitation, and cross-functional problem solving.

• Ability to analyze program performance, identify trends, and recommend practical improvements.

• Excellent customer service skills with both internal and external customers.

• Capable of working with frequent interruptions and changing priorities.

• Effective communication skills, written, verbal and interpersonal.

• Proficient time management, organizational skills and ability to meet established deadlines.

Compensation and Benefits:

• Compensation based on position, education and experience. Bi-weekly paid.

• Base salary range: $118-130k.

• This position is eligible for our Support Central bonus program which is based on annual achievement of company performance.

Health and Wellness Benefits:

• Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.

• Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.

Employee perks/discounts:

• Education assistance including tuition reimbursement

• Childcare discount available to all employees

• Corporate partner Discounts

• This position is eligible for paid time off. All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan. This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.

• Applications accepted through 10/15/2026.

Learning Care is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.