Strategic Federal Programs Operations Lead

Harkcon, Inc.; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

Harkcon, Inc. seeks a Program Operations Manager to coordinate planning, reporting, communications, workflow, and organizational support for a federal mission-support office. The role requires an organized manager who connects day-to-day execution with leadership priorities and keeps multiple projects moving.

The position operates primarily at federal customer facilities in Norfolk, VA and Washington, DC. Remote work is not guaranteed and is subject to government approval.

Qualifications

• Four-year degree from an accredited college or university; preferred fields include Business, Education, Public Administration, or related discipline.
• At least three years of experience in project management, project support, analysis, or administrative functions related to education or training programs.
• Experience with data analysis, report development, task tracking, and collaborative work within a team or interagency environment.
• Experience supporting senior leaders through planning, reporting, task management, meeting facilitation, and decision support.
• Ability to organize concurrent assignments, establish priorities, and follow actions through completion.
• Strong writing, editing, briefing, facilitation, and stakeholder-management skills.
• Proficiency with Microsoft Office, Teams, SharePoint, Excel, and PowerPoint.
• Ability to work effectively with geographically dispersed teams and changing priorities.
• Ability to meet federal background-investigation, credentialing, and system-access requirements and remain eligible for Secret clearance; active clearance not required.

Responsibilities

• Manage an integrated portfolio of operational, workforce, training, policy, and organizational-support activities.
• Develop work plans, schedules, action trackers, risk logs, decision records, performance measures, and recurring management reports.
• Coordinate leadership data calls, taskings, briefings, correspondence, meeting support, and follow-up actions.
• Facilitate planning sessions, working groups, after-action reviews, and process-improvement workshops.
• Analyze organizational processes, workload, roles, handoffs, and information flows; recommend changes that improve accountability and timeliness.
• Prepare executive summaries, decision papers, presentations, status reports, dashboards, and stakeholder communications.
• Maintain shared workspaces, document repositories, calendars, templates, and version-controlled program records.
• Coordinate with financial, acquisition, training, human-capital, information-technology, and operational stakeholders.
• Monitor deliverable quality and ensure products are complete, accurate, timely, and appropriate for the intended audience.
• Support division leadership and education-program managers with planning, coordination, analysis, and administrative requirements.
• Prepare and edit weekly division reports and maintain oversight of assigned projects, milestones, and actions.
• Coordinate support to project managers and senior analysts across education and professional-development initiatives.
• Support programs involving tuition assistance, credentialing, advanced education, apprenticeships, and civilian career development.

Skills

Strong writing and editing

Facilitation and briefing

Stakeholder management

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Teams

SharePoint

Excel

PowerPoint

Job description

Harkcon, Inc. seeks a Program Operations Manager to coordinate planning, reporting, communications, workflow, and organizational support for a federal mission-support office. The role requires an organized manager who connects day-to-day execution with leadership priorities and keeps multiple projects moving.

The position operates primarily at federal customer facilities in Norfolk, VA and Washington, DC. Remote work is not guaranteed and is subject to government approval.