Strategic External Communications Leader

Kyndryl Inc.; San Francisco, Northern (CA, KY); On-site; USD 80,000 - 152,000; Full time

Benefits offered by this job

Medical and dental coverage

Disability benefits

Retirement benefits

Paid leave

Paid time off

Discretionary annual bonus

Job summary

Kyndryl in San Francisco seeks an External Relations Specialist to shape messaging for analysts, media, partners and industry stakeholders, coordinating outreach and ensuring consistent external communications.

You will work with marketing, communications, legal and business teams; develop briefings, talking points and updates, track activities with metrics, and ensure brand governance and compliance across all external content.

Qualifications

• Experience supporting external relations, communications, analyst relations, public relations, or marketing functions.
• Ability to translate complex business or technology topics into clear, audience-appropriate external messaging.
• Experience coordinating deliverables across multiple stakeholders with defined timelines.
• Strong written editing skills applied to externally published or shared content.
• Experience tracking activities, maintaining documentation, and reporting results against agreed measures.
• Familiarity with brand governance, approvals, or compliance processes for external communications.

Responsibilities

• Develop and manage external communications materials aligned to approved messaging.
• Coordinate engagement with industry analysts, partners, and media outlets.
• Support analyst briefings, industry events, and external announcements.
• Track external engagement activity and report outcomes using metrics.
• Partner with internal teams to validate facts and ensure content consistency.
• Monitor external coverage and surface insights and risks.
• Ensure compliance with brand and governance requirements.

Skills

External relations

Communications

Analyst relations

Public relations

Marketing

Tools

Brand governance

Job description

Kyndryl in San Francisco seeks an External Relations Specialist to shape messaging for analysts, media, partners and industry stakeholders, coordinating outreach and ensuring consistent external communications.

You will work with marketing, communications, legal and business teams; develop briefings, talking points and updates, track activities with metrics, and ensure brand governance and compliance across all external content.