Strategic Experience Lead — Roadmaps & Workshops

MSQ DX; Atlanta (GA); Remoto; USD 150.000 - 180.000; Tempo pieno

Descrizione del lavoro

MSQ DX is a trailblazing experience design and technology consultancy that helps complex organizations build smarter digital products with measurable impact. As Experience Strategy Lead, you will turn insights into direction, run client workshops, shape roadmaps, and align cross-functional teams around top priorities.

You’ll mentor strategists while strengthening frameworks, and a portfolio of work is required to be considered.

Competenze

• 8+ years of experience in experience strategy, UX strategy, digital strategy, product strategy, service design, UX, or a related discipline.
• Experience leading strategy for complex digital experiences, products, platforms, or ecosystems.
• Strong workshop facilitation and executive communication skills.

Mansioni

• Lead experience strategy across complex digital products, platforms, websites, and ecosystems.
• Plan and facilitate client workshops, discovery sessions, stakeholder interviews, and strategic readouts.
• Define customer journeys, experience principles, user and task flows, information architecture, and roadmaps.
• Synthesize research, analytics, customer insights, and business priorities into strategic direction.
• Identify and prioritize experience opportunities and features, translating strategy into roadmaps.
• Partner with Business Analysts to connect business and technical requirements with customer needs.
• Collaborate with Content Strategy and Data & Insights to align direction with content and measurements.
• Provide strategic direction as work moves into Experience Design, ensuring alignment with strategy.
• Mentor Experience Strategists and evolve the frameworks and quality of work.

Conoscenze

Strategy leadership

UX strategy

Digital strategy

Roadmapping

Workshop facilitation

Executive communication

Cross-functional collaboration

Mentoring

Descrizione del lavoro

MSQ DX is a trailblazing experience design and technology consultancy that helps complex organizations build smarter digital products with measurable impact. As Experience Strategy Lead, you will turn insights into direction, run client workshops, shape roadmaps, and align cross-functional teams around top priorities.

You’ll mentor strategists while strengthening frameworks, and a portfolio of work is required to be considered.