Strategic Execution Lead, Success Operations

Relativity

Manchester (NH)

Hybrid

USD 100,000 - 150,000

Full time

14 days+

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Job summary

Relativity seeks a Senior Strategy & Business Operations Associate to join the Success Operations team. You will partner with Relativity Success leadership to translate strategy into actionable plans, align teams, and shape execution across AI and technology initiatives.

You will blend relationship-building with rigorous analysis, turning data into decision-ready insights, and support executive reporting and annual planning in a hybrid/remote role within a fast-moving SaaS environment.

Qualifications

3-5 years of experience in strategy, business operations, management consulting, or customer success operations.
A balance of relationship-building and analytical rigor: you influence senior leaders who don't report to you and turn metrics into an actionable picture.
A track record of owning consequential decisions in ambiguous, fast-moving situations and standing up new processes or capabilities.

Responsibilities

Serve as a strategic thought partner to Success leadership, supporting planning, alignment, and execution of the department's operating rhythm.
Partner with teams across Relativity Success to translate on-the-ground intelligence into prioritization and reporting capabilities.
Support prioritization for cross-team work, assessing dependencies and surfacing conflicts to align with goals and priorities.
Stay close to in-flight work across the department to ensure a complete picture is reflected in prioritization and reporting.
Recommend actions with a proposed course of action attached, not just findings.
Contribute to executive reporting and annual planning with current intelligence and cross-team dynamics.