Strategic Event Operations Leader & Partnerships

Lindenwood; Saint Charles (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employer-paid tuition

Doctoral tuition discount

Medical/dental/vision insurance

Life and disability insurance

Retirement options

Paid holidays

Free lunch Fridays

Professional development

Job summary

Lindenwood University is seeking a Director of Operations for Event Management Services to oversee planning, budgeting, and execution of internal and external university events. You will lead event-planning teams, negotiate contracts, and align operations with ROI objectives across university partnerships.

The role requires a bachelor’s degree and extensive experience in event management, with prior leadership responsibilities.

Qualifications

• An equivalent combination of education, training, and experience will be considered.
• Bachelor’s degree is required.
• Minimum ten years of experience in the event management environment and/or within a collegiate environment is preferred.
• Prior management experience is preferred.

Responsibilities

• Develops comprehensive event strategies ensuring every event aligns with university goals and objectives.
• Reviews and negotiates facility rental contracts to maximize ROI as well as ensure all applicable documentation is completed and submitted for legal review.
• Creates, manages, and reconciles multi-event budgets including invoice creation and processing.
• Negotiates competitive pricing with applicable vendors to maximize ROI.
• Recruits, trains, supervises and mentors event staff and coordinators.
• Set performance metrics and operational standards for service delivery.
• Leads on-site event operations, manages “run of show” timelines, troubleshoots emergencies, and ensures exceptional guest or attendee experiences.
• Analyzes performance metrics, reviews customer feedback, and reports on the overall success and profitability of events.

Skills

Diversity & inclusion communication

Contractual language familiarity

Microsoft Office proficiency

Written & verbal communication

Organization & multitasking

Integrity & confidentiality

Critical thinking & problem solving

Education

Bachelor’s degree

Job description

Lindenwood University is seeking a Director of Operations for Event Management Services to oversee planning, budgeting, and execution of internal and external university events. You will lead event-planning teams, negotiate contracts, and align operations with ROI objectives across university partnerships.

The role requires a bachelor’s degree and extensive experience in event management, with prior leadership responsibilities.